Continuance in Expertise-Sharing Networks: A Social Perspective

Tiwana, Amrit; Bush, Ashley A.

doi:10.1109/tem.2004.839956

Cited by 118 publications

(69 citation statements)

References 68 publications

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“…Relevant studies on virtual communities, expert-sharing networks, and information technology post-adoption have focused on continuance (e.g., Lin, 2007;Tiwana & Bush, 2005;Thong et al, 2006), however, little or none has been devoted to studying SNSs as they are conceptually distinct from the others. Moreover, even similar topical studies only deal with initial adoption which differs from continuance (e.g., Ridings & Gefen, 2004).…”

Section: Exploring Factors Influencing Users' Continuance Intention Imentioning

confidence: 99%

“…Reputation refers to the degree to which an individual user believes him or herself as a significant member among the other members in a SNS (Tiwana & Bush, 2005). Individual Relational capital is conceptualized as the degree of trust and respect emerging from close interpersonal relationship with other peer members in a social networking site (Tiwana & Bush, 2005).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…Individual Relational capital is conceptualized as the degree of trust and respect emerging from close interpersonal relationship with other peer members in a social networking site (Tiwana & Bush, 2005).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…While such sites are valuable, their success depends on the continuous use of these sites (Brazelton & Gorry, 2003;Chen, 2007;Parthasarathy & Bhattacherjee, 1998;Spiller et al, 2007;Tiwana & Bush, 2005). Without sustaining the use, such sites would lose their memberships and as a result fail to achieve their advantages.…”

Section: Introductionmentioning

confidence: 99%

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Exploring Factors Influencing Users' Continuance Intention in Social Networking Sites

Park¹

2008

Journal of the Korean Society for information Management

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The success of social networking sites (SNSs) may depend on many factors. Continuance use of SNSs is one of these. Especially, in the Web environment where users can leave one service with a single mouse click, maintaining existing members cost much time and efforts. Without continuance use of SNSs, SNS-based service would not create any value. This study focused on identifying factors influencing users' continuance intention in SNSs. Based on relevant literature review, six influencing factors were initially identified. They were reputation, relational capital, knowledge quality, compatibility, personalization, and satisfaction. Web-based questionnaire survey was conducted and a total of 325 usable responses were collected. Reliability test and two rounds of exploratory factor analyses resulted in identifying five factors. The relationship between the factors and the continuance intention was tested by using multiple regression analyses. The analyses revealed that satisfaction was the most significant factor. Knowledge quality and relational capital also had significant effects while reputation and personalization did not have significant effect on continuance intention. Instead, reputation and personalization showed significance in influencing satisfaction.초 록

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Section: Exploring Factors Influencing Users' Continuance Intention Imentioning

confidence: 99%

Section: Theoretical Backgroundmentioning

confidence: 99%

Section: Theoretical Backgroundmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Exploring Factors Influencing Users' Continuance Intention in Social Networking Sites

Park¹

2008

Journal of the Korean Society for information Management

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“…These perceptions demonstrate that we feel we have somehow contributed time, energy, resources, or efforts into the technology we are using. Because of our perceptions of this investment, we become compelled to continue using whatever we have sunk this investment into (Staw and Hoang, 1995;Tiwana and Bush, 2005).…”

Section: Distinguishing Automatic Is Usementioning

confidence: 99%

Beyond Habit: The Role of Sunk Costs on Developing Automatic IS Use Behaviors

Clements¹

2016

Journal of the Southern Association for Information Systems

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Habitual routine behaviors and their subsequent conditioned response behaviors are two very powerful determinants of future human behavior. This study conceptualizes the habits or routines that people engage in with technology as being distinct and apart from automatic IS use behaviors. Automatic IS use behaviors-of which people are often unaware of the behavior until reflecting backward upon it-are hypothesized to be a result of a person's interaction with certain technology features which act as stimulus and reward mechanisms. Additionally, the roles of habit and a person's perception of sunk costs are hypothesized to play an important role in the development of automatic IS use behaviors. An international study of 177 individuals using a wide range of technologies provides support for the proposed relationships. The findings of the study, the limitations, and directions for future research are also discussed.

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The role of trust in promoting organizational knowledge seeking using knowledge management systems: An empirical investigation

Fang

Wei

2008

J. Am. Soc. Inf. Sci.

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Knowledge Management Systems (KMS) have become increasingly popular as a knowledge-sharing tool in contemporary corporations. Enticing employees to seek knowledge from KMS remains an important concern for researchers and practitioners. Trust has been widely recognized in many studies as an important enabling factor for seeking knowledge; however, the role of trust in promoting knowledge-seeking behavior using KMS has not been adequately addressed. Drawing upon the extant literature on trust and information technology adoption, this article examines the relationships between the knowledge seekers' trust in the community of KMS users, their perceptions toward the system (perceived usefulness and perceived seeking efforts), and the intention to continually use the KMS. The results reveal that trust in the community of KMS users does not directly affect the employees' knowledge-seeking continuance intention; rather, it happens indirectly through a mediated effect of perceived usefulness of the KMS. Furthermore, we find that trust seems to be a stronger determinant of perceived usefulness than of perceived seeking efforts. Our study thus demonstrates the indirect, but still crucial, role of trust in knowledge-seeking behavior in the context of corporate KMS usage. Other findings and the implications of this study for both researchers and practitioners are correspondingly discussed.

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Continuance in Expertise-Sharing Networks: A Social Perspective

Cited by 118 publications

References 68 publications

Exploring Factors Influencing Users' Continuance Intention in Social Networking Sites

Exploring Factors Influencing Users' Continuance Intention in Social Networking Sites

Beyond Habit: The Role of Sunk Costs on Developing Automatic IS Use Behaviors

The role of trust in promoting organizational knowledge seeking using knowledge management systems: An empirical investigation

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