Contemporary Themes in Strategic People Management

Hall, David; Pilbeam, Stephen; Corbridge, Marjorie

doi:10.1007/978-1-137-27224-9

Cited by 3 publications

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“…Given the challenges facing human resources leaderships and practitioners throughout various sectors, the only organisation culture that guarantees solid and efficient employee performance is the one characterised by active participation, continuous up-skilling and development, and collective support relations [2]. It is only such an environment where core organisation aspects can be discussed, agreed upon, and planned in terms of administrative, legal, regulatory, financial, budgetary requirements, risk management, and effective structures, systems, and processes that trust can grow [8] (Schuler and Jackson, 2007).…”

Section: The Significance Of Trust In a Public Sector Performance Env...mentioning

confidence: 99%

Rethinking Performance Management: Realities in South African Municipalities

Ndevu¹

2023

Business, Management and Economics

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Forthcoming priorities and initiatives in organisations are often based on existing gaps that have been identified through measuring performance. Measuring performance in South African municipalities is therefore fundamental in creating a foundation for the future. Through the grounded theory as a qualitative methodology, the chapter constructs a theory based on the assessment of events throughout the municipal terrain in South Africa. The theory is developed based on the performance management systems of two South African municipalities situated in the KwaZulu and Eastern Cape municipalities. Using purposive sampling, 8 interviewees were selected (four administrators and four municipal councillors). The findings indicate that in relation to the performance management systems, the relationship between the political and municipal leaders has over the years been strained. There is a lack of mutual understanding amongst staff and leadership due to the belief that community-based service delivery was strictly a political process. Though there has been dialogue regarding issues related to the performance management system, the political leadership has dominated the negotiations and dialogues in municipalities. It was further noted that there was a lack of transparency and efficiency in the performance management system in district municipalities.

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Section: The Significance Of Trust In a Public Sector Performance Env...mentioning

confidence: 99%

Rethinking Performance Management: Realities in South African Municipalities

Ndevu¹

2023

Business, Management and Economics

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Trust and organisational performance: A grounded theory approach for a South African district municipality

Ndevu

2019

SA j. hum. resour. manag.

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Orientation: A key role of local government in providing transparent, honest, accountable, efficient and effective service delivery to the communities they serve is determined by a number of plans, designs, actions and implementation. Trust among communities in the organisational set up is key in the success or failure of the efforts of the municipal entity and affects their individual and group performance.Research purpose: This study examines the relationship between trust and performance within a municipal environment and its effect on service delivery.Motivation for the study: The lack of sufficient and usable knowledge and information on the issue created the need for this research project that is an on-going effort dissecting and analysing key human resources challenges in the public sector.Research approach/design and method: Following a brief outline of the legislation, rules and regulations that determine the responsibilities of local government in South Africa and the context of the study, the qualitative method and design of focus groups as the key instrument of data collection was identified and analysed.Main findings: The results of the study pointed to the lack of trust among leadership and employees at all organisational levels.Practical/managerial implications: The existence of mistrust and problems identified in the process of performance management and evaluation has negative consequences on employee performance in the municipality.Contribution/value-add: The study findings have opened new doors to understanding key elements of organisational performance as the topic has received very scant attention in South African research literature.

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Exploring the use and influence of human resource policies within South African municipalities

Makapela

Mtshelwane

2021

SA Journal of Human Resource Management

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Contemporary Themes in Strategic People Management

Cited by 3 publications

References 0 publications

Rethinking Performance Management: Realities in South African Municipalities

Rethinking Performance Management: Realities in South African Municipalities

Trust and organisational performance: A grounded theory approach for a South African district municipality

Exploring the use and influence of human resource policies within South African municipalities

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