Contemporaneous patient and health professional views of patient-centred care: a systematic review

Abstract

Objective To understand the domains of agreement and disagreement, related to person-centred care, between the patient and healthcare professional during a shared episode of care. Design A systematic review following the PRISMA protocol searched PubMed (Medline), CINAHL, PsychInfo and Scopus using keywords for health professionals, patients and patient-centred care. A descriptive-interpretive method was used to identify domains described in the person-centred care framework. Setting Research conducted in all healthcare settings (inpatient, outpatient, community) were included. Participants Research which presented the contemporaneous perspectives of a health professional and the person they were providing services to were included. Intervention(s) Research regarding the delivery of any type of health service was included. Main Outcome Measure(s) The person-centred care framework which includes Structure, Process and Outcome as measures for implementing person-centred care was used to interpret and summarize the data. Results After title and abstract screening against inclusion and exclusion criteria, 15 of 1,406 studies were critically appraised. High levels of contemporaneous agreement were identified for easily accessible, supportive and accommodating environments, where information sharing occurred. Contemporaneous agreement occurred most often between patients and healthcare professionals in the importance of sharing information across all geographical settings, with greatest disagreement of patient involvement in the European and American hospital environments. Conclusions Greater understanding of the context of information sharing and drivers for management preferences may support shared decision-making and increase satisfaction. More information regarding contemporaneous experiences of healthcare episodes is required to further inform patient-centred care practices and optimize health outcomes.

How is patient‐centred care conceptualized in obstetrical health? comparison of themes from concept analyses in obstetrical health‐ and patient‐centred care

“…A total of 11 PCC and 9 obstetrical care reviews were included. 35 , 36 , 37 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 , 46 , 47 , 48 , 49 , 50 , 51 , 52 , 53 , 54 These were from the United States of America ( n = 4), United Kingdom ( n = 3) and Australia, ( n = 2), and one each from Canada, Denmark, Sweden, Ireland, Belgium, German, Tanzania, India, Europe, Iran and South Africa. Studies were published from 2012 to 2021. Review types included concept analysis ( n = 7), systematic review ( n = 9), scoping review ( n = 3), narrative review ( n = 1) and qualitative evidence synthesis (n = 1).…”

“…A total of 11 PCC and 9 obstetrical care reviews were included. [35][36][37][38][39][40][41][42][43][44][45][46][47][48][49][50][51][52][53][54] These were from the United States of America (n = 4), United Kingdom (n = 3) and Australia, (n = 2), and one each from Canada, Denmark, Sweden, Ireland, Belgium, German, Tanzania, India, Europe, Iran and South Africa. Studies were published from 2012 to 2021.…”

“This Graft-vs.-Host Disease Determines My Life. That's It.”—A Qualitative Analysis of the Experiences and Needs of Allogenic Hematopoietic Stem Cells Transplantation Survivors in Germany

“…Partners can provide important additional information on survivors' needs and wishes as they are often the most important part of survivors' social network and one of their main sources of information, advice and support ( 22 – 24 ). Also, involving survivors' supportive others, are cornerstones of optimal patient-centered care which has become the gold standard of care delivery ( 25 , 26 ). However, only few studies include data provided by partners, and to our knowledge, none has focused specifically on the long-term needs and wishes of alloHSCT-survivors and also included their partners' views in relationship to survivors' needs and care using a qualitative approach ( 27 ).…”

The relationship between healthcare service provision models and patient experience

“…People's perception of patient-centered care is associated with the need for the work in teams of healthcare professionals, for respectful and compassionate care, and for patient-involvement, engagement empowerment (Gogovor et al. , 2019; Jaensch et al. , 2019).…”