Consumers' value perceptions across retail outlets: shopping at mass merchandisers and department stores

Davis, Lizhu; Dyer, Barbara

doi:10.1080/09593969.2011.634074

Cited by 16 publications

(23 citation statements)

References 54 publications

(91 reference statements)

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…He held a profound belief in democracy and in the effectiveness of a solution rather than the authority of its source (Bertman 2007). Although pragmatism, per se, has been invoked frequently in the field of marketing and consumption (Silcock 2015), Dewey's theories have only occasionally been used (see Chakrabarti and Mason 2015;Hatch 2012;Bruner and Pomazal 1988): his Theory of Valuation (a 'consistent and richly elaborated' perspective; Mitchell 1945) even less so, an exception being Davis and Dyer (2012). Dewey (1939) suggests the formation of ethical or value judgements cannot be viewed in isolation of individual acts; they must grow both from experience and from existing valuations.…”

Section: Dewey Pragmatism Ends-in-view and Aggregations Of Valuementioning

confidence: 99%

Everything Flows: A Pragmatist Perspective of Trade-Offs and Value in Ethical Consumption

Hiller

Woodall

2018

J Bus Ethics

View full text Add to dashboard Cite

The debate around ethical consumption is often characterised by discussion of its numerous failures arising from complexity in perceived trade-offs. In response, this paper advances a pragmatist understanding of the role and nature of trade-offs in ethical consumption. In doing so, it draws on the central roles of values and value in consumption and pragmatist philosophical thought, and proposes a critique of the ethical consumer as rational maximiser and the cognitive and utilitarian discourse of individual trade-offs to understand how sustainable consumption practices are established and maintained. An in-depth qualitative study is conducted employing phenomenological interviews and hermeneutic analysis to explore the consumption stories of a group of ethically minded consumers. The research uncovers the location of value within a fluid, yet habitual, plurality of patterns, preferences, morals, identities and relationships. Its contribution is to propose that consumer perception of value in moral judgements is represented by an overall form of aggregate personal advantage, which lacks conscious reflection and delivers a phenomenological form of value rooted in habits, reflecting a pragmatist representation of value unified as a 'consummatory experience'.

show abstract

Section: Dewey Pragmatism Ends-in-view and Aggregations Of Valuementioning

confidence: 99%

Everything Flows: A Pragmatist Perspective of Trade-Offs and Value in Ethical Consumption

Hiller

Woodall

2018

J Bus Ethics

View full text Add to dashboard Cite

show abstract

“…One way to create a pleasant shopping experience and add value to motivate consumer's impulse buying is to use visual merchandising [2]. Davis and Dryer believes that shopping at department store will meet the following values: acquisition, efficiency, aesthetic, exploration, self-gratification, and social interaction caused by display of goods, music, lighting, and beautiful store layouts [29]. While the findings Beneke and Carter, visual merchandising indirect effect on store brand loyalty through customer value [13].…”

Section: B the Impact Of Visual Merchandising On Customer Valuementioning

confidence: 99%

“…Customer value is the benefit felt by consumers when owning / consuming the goods bought [28]. Visual merchandising affect customer value is the result of research from Beneke and Carter [13] and Davis and Dyer [29].…”

Section: Introductionmentioning

confidence: 99%

Purchase Intention of Private Label Products as the Impact of Visual Merchandising and Customer Value

Maharani¹,

Helmi²,

Mulyana³

et al. 2020

Proceedings of the 2nd Social and Humaniora Research Symposium (SoRes 2019)

View full text Add to dashboard Cite

The Purchase intention of private label products in Indonesia is below 10%, so it takes effort to build the purchase intention of private label products. Factors that can affect the purchase intention of private label products are visual merchandising and customer value. This study aims to develop propositions about visual merchandising, customer value and purchase intention of private label products. This research method used an article literature review by elaborating on several previous studies that have been published in Google scholar and indexed by Scopus. The results showed there was a proposition between visual merchandising, customer value and purchase intention, where visual merchandising produced customer value, customer value formed the purchase intention, and visual merchandising encouraged buying intention.

show abstract

“…There are many independent studies examining shopping motivations of customers when they visit fashion retailers (Kang & Park-Poaps, 2010), restaurants (Arnold & Reynolds, 2003;Babin et al, 2005;El-Adly & Eid, 2015) and shopping malls (Pookulangara & Knight, 2013;Rahmawati & Do, 2015;Teller et al, 2008;). However, studies comparing shopping motivations of customers visiting different types of retailers can be found rarely (Davis & Dyer, 2012;Terblanche & Boshoff, 2004). Similarly, no studies dealt with the question whether or not customers have different shopping motivations when they visit retailers alone or with a shopping companion.…”

Section: Introductionmentioning

confidence: 99%

“…Researches investigating shopping motivations of customers to visit shopping malls can also be found (El-Adly & Eid, 2015;Pookulangara & Knight, 2013;Rahmawati & Do, 2015;Teller et al, 2008). However, studies that include a simultaneous comparison of shopping motivations of customers visiting different types of retailers can be found rarely (Davis & Dyer, 2012;Terblanche & Boshoff, 2004). As known, retailers can be classified into different types by various factors such as product variety and assortment, level of service, level of prices and organization.…”

Section: Introductionmentioning

confidence: 99%

Shopping Motivations of Generation Z Customers for Different Retailer Types and Shopping Companion

Yozgat¹,

Arıker²

2018

TOJDAC

View full text Add to dashboard Cite

This study is into the changes in shopping motivations of Generation Z customers. The first objective is to reveal whether or not Generation Z customers visit different retailer types with different shopping motivations. The study also aims to investigate whether or not shopping motivations of Generation Z customers change by existence of a shopping companion. The results showed that Generation Z customers visit different retailer types with different shopping motivations. Additionally, they act with different shopping motivations when they visit retailers alone or with a shopping companion. This research has some practical implications. It creates an opportunity to determine right retailing strategies for different retailer types. It also helps to sales assistants about how to approach Generation Z customers when they visit retailers alone or with a shopping companion.

show abstract

Consumers' value perceptions across retail outlets: shopping at mass merchandisers and department stores

Cited by 16 publications

References 54 publications

Everything Flows: A Pragmatist Perspective of Trade-Offs and Value in Ethical Consumption

Everything Flows: A Pragmatist Perspective of Trade-Offs and Value in Ethical Consumption

Purchase Intention of Private Label Products as the Impact of Visual Merchandising and Customer Value

Shopping Motivations of Generation Z Customers for Different Retailer Types and Shopping Companion

Contact Info

Product

Resources

About