2017
DOI: 10.1111/1756-2171.12212
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Consumers' activism: the cottage cheese boycott

Abstract: We study a consumer boycott on cottage cheese, organized in Israel on Facebook in the summer of 2011 following a steep price increase since 2006. The boycott led to an immediate decline in prices, which remain low even six years later. We find that (i) demand at the start of the boycott would have been 30% higher but for the boycott, (ii) own‐ and especially cross‐price elasticities increased substantially after the boycott, and (iii) post‐boycott prices are substantially below the levels implied by the post‐b… Show more

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Cited by 53 publications
(32 citation statements)
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“…Steinert‐Threlkeld, Mocanu, Vespignani, and Fowler () showed that the content of Twitter messages was associated with subsequent protests in the Middle East and North Africa countries during the Arab Spring. Hendel, Lach, and Spiegel () provided a detailed case study of a successful consumer boycott organized on Facebook…”
Section: Introductionmentioning
confidence: 99%
“…Steinert‐Threlkeld, Mocanu, Vespignani, and Fowler () showed that the content of Twitter messages was associated with subsequent protests in the Middle East and North Africa countries during the Arab Spring. Hendel, Lach, and Spiegel () provided a detailed case study of a successful consumer boycott organized on Facebook…”
Section: Introductionmentioning
confidence: 99%
“…This pressure may be exerted by consumers (e.g. Baron, 2011;Hendel, Lach and Spiegel, 2017). It may also arise from inside the firm.…”
Section: Introductionmentioning
confidence: 99%
“…Maxwell et al, 2000), or sacrifice profits as a response to consumer activism (e.g. Hendel et al, 2017). 4 However, anecdotally it seems that the strategic incentives to self-regulate can vary across firms.…”
Section: Introductionmentioning
confidence: 99%