2021
DOI: 10.3390/foods10102490
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Consumer Trust in Food and the Food System: A Critical Review

Abstract: Increased focus towards food safety and quality is reshaping food purchasing decisions around the world. Although some food attributes are visible, many of the attributes that consumers seek and are willing to pay a price premium for are not. Consequently, consumers rely on trusted cues and information to help them verify the food quality and credence attributes they seek. In this study, we synthesise the findings from previous research to generate a framework illustrating the key trust influencing factors tha… Show more

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Cited by 82 publications
(57 citation statements)
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References 114 publications
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“…In more detail, trust also appeared as critical with high levels of trust corresponding to lower attention devoted to the other aspects of the product. When trust issues were identified, respondents tended to prefer imported foods from trusted countries, and they paid particular attention to foreign quality certifications (Wu et al 2021 ). Respondents from Lebanon declared to be concerned about pollution, and this impacted the perception of attributes such as freshness and local origin.…”
Section: Discussionmentioning
confidence: 99%
“…In more detail, trust also appeared as critical with high levels of trust corresponding to lower attention devoted to the other aspects of the product. When trust issues were identified, respondents tended to prefer imported foods from trusted countries, and they paid particular attention to foreign quality certifications (Wu et al 2021 ). Respondents from Lebanon declared to be concerned about pollution, and this impacted the perception of attributes such as freshness and local origin.…”
Section: Discussionmentioning
confidence: 99%
“…It has been established that product assurance, such as certification, labels, and health claims, facilitates growth of consumer trust [26]. Each of these aspects is an integral part of the process proposed as an update to the current literature.…”
Section: Labeling Of Functional Food Productmentioning
confidence: 99%
“…Second, 31 articles that did not make any analysis of trust in agrifood supply chains were also excluded. These articles covered several main subjects, such as fraud, food safety, public trust, coercive power, packaging, power within supply chains, food scares, marketing, willingness to pay, Wu et al (2021) Trust between consumers and institutions (government or private)-new technologies and traceability Nardi et al (2020) Trust between consumers and institutions (government or private)-food safety Manning (2020) Assesses trust in a managerial environment-management Kendall et al (2019) Trust between consumers and institutions (government or private) -Fraud Manning and Monaghan (2019) Trust between consumers and institutions (government or private)-fraud Kamrath et al (2019) Trust between consumers and institutions (government or private)-new technologies and traceability Pearson et al (2019) Trust between consumers and institutions (government or private)-new technologies and traceability Lehmann et al (2012) Trust between consumers and institutions (government or private)-new technologies and traceability traceability, animal welfare, and biofuels. Afterward, we analyzed the seven review articles that assessed trust in some way.…”
Section: Documents Analysismentioning
confidence: 99%