Consumer Satisfaction Evaluation System for Route Planning of Urban Tourist Attractions Based on Multiple Data Fusion
Yao Yu,
Lang Liu
Abstract:To explore consumer feedback on route planning of urban tourist attractions in order to better propose optimization measures. This paper establishes the consumer satisfaction evaluation index system, determines the index weights based on the G1 method, CRITIC method and game theory method, and carries out evaluation calculation through the consumer satisfaction evaluation cloud model. This paper analyzes the satisfaction of consumers of different genders, age groups and incomes on each evaluation index and exp… Show more
Set email alert for when this publication receives citations?
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.