“…This may depend on the novelty fashion rental embodies for most consumers, when an activity is not familiar, customers tend to collect information and rely on advice from friends to assess its potential convenience (Schepers and Wetzels, 2007). Differences were also highlighted between American and Chinese consumers on the perceived risks and enjoyment of fashion rental, as well as on attitudes towards renting (Lee and Huangh, 2020; Pantano and Stylos, 2020; Lang et al , 2019). Furthermore, by exploring the benefits and fears of customers towards fashion rental (Lang et al , 2020; Mukendi and Henninger, 2020), it was found that as customers frequently use fashion items to show their social status (Yuan and Shen, 2019), fashion rental provides them with the opportunity to have access to luxury fashion items that they could not otherwise afford.…”