Consumer Perception and Preference of Drinking Water Sources

Abstract

IntroductionUnderstanding consumer perception of drinking water can contribute to improvements in water management and consumer satisfaction. The aim of this study was to assess the consumer perception of tap water quality and other drinking water sources in Gonabad as a small semiarid city.MethodsThis study was performed in autumn and winter 2013. For collection data a researcher-made a questionnaire consisting of nine questions, based on demographic information prepared. Questions were asked for participants to provide information regarding household drinking water usage and patterns, opinion about tap water safety, taste and reasons for purchasing bottled water. For statistical analysis, analysis of variance (ANOVA) using SPSS version 16 was applied in this study.ResultsResults showed that demographic variables had a significant relationship with consumer satisfaction (p < 0.05). Office employees, women and poor families had the most satisfaction from tap water quality. Peoples’ preferences for tap water, commercial softener, domestic softener, ghanat (a type of underground cistern) and bottled water were 27.8, 19, 27.8, 40.4 and 3.5% respectively. Dissatisfaction from production of foam, unsuitable taste, unacceptable appearance and other problems in tap water was 11.1, 95.6, 27.8 and 0.4% respectively. Consumer reasons for using domestic water softeners are: suitable taste (80%), easy availability (71%), economical (56%) and low health side effects (34%).ConclusionAccording to these results it was clear that each consumer group, based on self-condition, prefers using a specific drinking water source.

Consumer perception of water quality during an off-flavor event in Fortaleza-Brazil

“…Between 83 and 90% across the four categories rejected the water. This is contrary to the results of Sajjadi et al (2016), who found in a survey about water quality perception in Iran that volunteers' acceptance differed greatly across the societal strata. There appears to be no correlation (for α = 5%) between the HDI of the neighborhood that the volunteer lives in and whether the tap water is rejected or accepted.…”

Karakteristik Rumah Tangga Pengguna Air Minum Kemasan Dan Isi Ulang Di Indonesia

“…Karyawati kantoran wanita dan keluarga miskin merasa puas dengan kualitas air minum keran, sehingga mereka lebih memilih penggunaan air keran sebagai sumber air minum dibanding air kemasan. (Sajjadi et al, 2016). Penelitian di banyak negara tersebut di atas secara garis besar menemukan alasan keamanan kualitas, keamanan untuk kesehatan dan pertimbangan ekonomi sebagai faktor yang melatarbelakangi penggunaan air kemasan sebagai sumber air minum rumah tangga.…”

Efectos de la gestión y la calidad del agua potable en el consumo del agua embotellada

“…Ahora se analiza otra variable que proporciona información del consumo de agua, que no proviene de la red pública (figura 3). La adquisición de bidones de agua potable, estaría relacionada con la insatisfacción y/o desconfianza del usuario con la calidad del agua de la red de distribución (Doria, 2006;Ali Sajjadi et al, 2015). Por esta razón se analiza los consumos per cápita de agua en bidones en los estratos socioeconómicos de las 11 ciudades.…”

“…Las preferencias de consumo de agua potable o embotellada varían de acuerdo a características demográficas y socio económicas (Ali Sajjadi, Alipour, Matlabi & Biglari, 2015;Morote Seguido, 2017). La información obtenida en las investigaciones realizadas en las poblaciones Ecuatorianas entre el 2013 y 2015 muestran los patrones de los consumos de agua potable en rangos de poblaciones bien definidos (Arellano, Bayas, Meneses & Castillo, 2018).…”

“…El factor económico ha sido reportado en varios estudios (Morote Seguido, 2017) por su efecto en el consumo de agua potable en varios países de diversos continentes. Se supone que podría existir una relación entre el consumo de agua embotellada con la calidad del agua de la red pública (INEC, 2016;Ali Sajjadi et al, 2015). Se espera que exista una relación directa entre el Ingecap y las percepciones organolépticas, que validarían el uso del Ingecap como indicador de las gestiones de control y de la calidad del agua potable (Rufener, Mäusezahl, Mosler & Weingartner, 2010;Torres, Cruz & Patiño, 2009).…”