Consumer-oriented evaluation of the service provided by the department of health education and information in Alexandria, Egypt

Wahba, Mona; El-Bourgy, Mohamed; Abdel-Gawwad, Ensaf; Abdel-Kader, Hoda; Abou‐Zeid, A. A.

doi:10.21608/epx.2018.8949

EPX

2017

DOI: 10.21608/epx.2018.8949

|View full text |Cite

Consumer-oriented evaluation of the service provided by the department of health education and information in Alexandria, Egypt

Mona Wahba

Mohamed El-Bourgy

Ensaf Abdel-Gawwad

et al.

Abstract: The service provided by Alexandria DHEI is highly satisfying to its target audience mainly in terms of providers and accessibility. Enhancing the technical skills of the department staff through training is highly recommended. The department is also recommended to advocate for the credibility of social workers and health visitors as health educators among the community.

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...

Citation Types

Supporting

Mentioning

Contrasting

Year Published

2024

Publication Types

Select...

Article1

Relationship

Self Cite0

Independent1

Authors

Journals

Cited by 1 publication

References 6 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

A systematic scoping review and content analysis of organizational health literacy responsiveness assessment tools

Chu,

Kelly,

et al. 2024

Health Promotion International

View full text Add to dashboard Cite

The characteristics of health literate organizations have been variously described in recognition that it is important for organizations to respond to the diversity of people’s health literacy strengths and challenges. A systematic scoping review was conducted to identify, assess and classify international self-assessment tools aimed at measuring the capability of organizations to embody health literate characteristics. Following the JBI Scoping Manual, a search was conducted in six databases and identified 2693 articles. After screening, 16 studies published between 2007 and 2023 across eight countries were eligible for inclusion. Results were summarized and a finite list of items from existing tools was generated. Content analysis was performed to classify these items. Whilst most assessment tools in the included studies were healthcare-focused, other settings included schools and government departments. The 16 assessment tools included a total of 661 items, and 647 items were retained that met the definition of health literacy responsiveness. Items were classified into six domains (communication; navigation of resources; culture; policies and practice; involvement or engagement and workforce development), with high agreement between two researchers (91.5%). The 647 items were reviewed to exclude items that were too contextually specific, focused solely on service users, were too broad or had suitable alternatives; 210 items were finally retained. This research is two-fold: provides a synthesis of existing organizational health literacy responsiveness assessment tools across settings; and provides a list of items, which will be essential to developing context specific assessment tools through Delphi methods in the future.

show abstract

A systematic scoping review and content analysis of organizational health literacy responsiveness assessment tools

Chu,

Kelly,

et al. 2024

Health Promotion International

View full text Add to dashboard Cite

show abstract

scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.

Contact Info

hi@scite.ai

10624 S. Eastern Ave., Ste. A-614

Henderson, NV 89052, USA

Blog Terms and Conditions API Terms Privacy Policy Contact Cookie Preferences Do Not Sell or Share My Personal Information

Made with 💙 for researchers

Part of the Research Solutions Family.

Consumer-oriented evaluation of the service provided by the department of health education and information in Alexandria, Egypt

Cited by 1 publication

References 6 publications

A systematic scoping review and content analysis of organizational health literacy responsiveness assessment tools

A systematic scoping review and content analysis of organizational health literacy responsiveness assessment tools

Contact Info

Product

Resources

About