Constructive conflict and staff consensus in substance abuse treatment

Melnick, Gerald; Wexler, Harry K.; Chaple, Michael; Cleland, Charles M.

doi:10.1016/j.jsat.2008.05.002

Cited by 4 publications

(2 citation statements)

References 51 publications

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“…Formal organizational social support is often suggested in the mental health field as a way to protect therapists from developing job frustration and burnout. Substance abuse treatment organizations with constructive conflict resolution policies have been shown to increase consensus compared with those who did not have such policies in place (Melnick et al, 2009). Supervision and peer consultation have been found to assist counselors with especially difficult cases, including those clients with posttraumatic stress disorder, allowing the counselor to share the burden of carrying the weight of the clients' trauma accounts (Figley, 1995;Pearlman & Saakvitne, 1995).…”

Section: Organizational Supportmentioning

confidence: 99%

“…Research has shown that in the field of social work, a significant portion of job frustration comes from organizational factors that affect workers’ delivery of services to their clients (Garner, & Hunter, 2012; Lewandowski, 2003; Melnick, Wexler, Chaple & Cleland, 2009). For example, the perception that social service workers spend more time on paperwork than with their clients was positively associated with frustration (Gomez & Michaelis, 1995).…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Job Frustration in Substance Abuse Counselors Working With Offenders in Prisons Versus Community Settings

Perkins

Oser

2013

Int J Offender Ther Comp Criminol

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Substance abuse counselors who work with offenders are facing increasing caseloads which puts them at higher risk for job frustration. The purpose of this study was to explore differences between substance abuse counselors employed in prison versus community settings in terms of level of organizational support and job frustration. This study also investigated whether organizational support was associated with job frustration after controlling for counselor characteristics and workplace setting. This was accomplished utilizing data that was collected from 267 counselors as part of the Criminal Justice Drug Abuse Treatment Studies (CJ-DATS) research cooperative. Results indicated that counselors employed in community settings, as compared to those employed in prisons, are more likely to report higher levels of perceived organizational support. In addition, ordinal logistic regression results reveal that counselors who are non-white and have greater levels of organizational support have less job frustration, after controlling for counselor characteristics and workplace setting. The research to practice implications are discussed.

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Section: Organizational Supportmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%