Construction, Factor Structure, and Internal Consistency Reliability of the Hospital Physical Therapy Perceived Satisfaction Questionnaire (H-PTPS)

Casaña, José; Pérez-Mármol, José Manuel; Cardero-Durán, Ma de Los Ángeles; Barrios-Quinta, Cristo Jesús; Espejo-Antúnez, Luís

doi:10.3390/ijerph17165857

Cited by 2 publications

(2 citation statements)

References 38 publications

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“…In recent years, theoretical models of quality of care have highlighted the importance of personcentred care to achieve optimal levels of patient satisfaction. Several domains were identified in client satisfaction, such as the interpersonal component of interventions and expectations about health care after rehabilitation [20], [21].…”

Section: Introductionmentioning

confidence: 99%

User Satisfaction Profile of an Outpatient Physical Therapy Service

Amoedo,

Nunes,

Morais

et al. 2023

EJMED

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Physical therapy is characterised as a health process with prolonged interactions between the professional and the user, involving close physical contact, the user’s active participation, and frequent visits. Evaluating user satisfaction is a priority for managing health services quality, being a good index for assessing clinical effectiveness. Therefore, establishing the profile of user satisfaction with the service is important for organisational management in health units. This work aims to analyse the current satisfaction level of users of an outpatient physical therapy service, trace the satisfied user profile according to their sociodemographic and clinical characteristics, identify a set of best practices and aspects for improvement, and propose measures to improve satisfaction. Thus, a quantitative, observational, analytical-correlational, and cross-sectional study was carried out. The application of the Physical Therapy Outpatient Satisfaction Survey and a sociodemographic and clinic questionnaire allowed the creation of a microeconomic database and the application of the econometric methodology of linear regression. It was possible to identify variables that increase satisfaction, such as location, professional situation, travel time, pathology, and salary range, and variables that decrease satisfaction as the place of residence, academic qualifications, health system, referral, professional status, and age. Based on the evidence, measures to improve the physiotherapy service are proposed.

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Section: Introductionmentioning

confidence: 99%

User Satisfaction Profile of an Outpatient Physical Therapy Service

Amoedo,

Nunes,

Morais

et al. 2023

EJMED

View full text Add to dashboard Cite

show abstract

“…The coronavirus pandemic has exacerbated many problems regarding health and safety [10,11]. Timely analysis and evaluation of healthcare safety can help avoid complications for patients [12].…”

Section: Introductionmentioning

confidence: 99%

Reliability Evaluation of the Factors That Influenced COVID-19 Patients’ Condition

2021

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Health and safety is a problem that is intensively discussed nowadays. The failures in healthcare are called medical errors: if the patient’s condition worsens or he/she contracts an illness, then the actions that led to this are interpreted as medical errors. Medical errors can be the result of new procedures, extremes of age, complex or urgent care, improper documentation, illegible hand-writing, or patient actions. One of the ways to reduce medical error is an evaluation of its possibility, and then using the result of this evaluation to improve the medical organization units and processes in patient diagnosis, treatment, and care. This evaluation is possible based on methods of reliability engineering. The reliability engineering methods allow evaluating of different systems’ reliability and the influence of external and internal factors on system reliability. These methods’ application needs the system to be investigated or objective interpretation in terms of reliability engineering. Therefore, such a system in healthcare, for the diagnosis of disease, a patient’s treatment, the influence of different factors on a patient’s condition, and others, should be presented according to the rules and demands of reliability engineering. The first step is development of the mathematical representation of the investigated system or object according to the demands of the reliability analysis. One of the often-used mathematical representations in the reliability analysis of a system is the structure function. However, this mathematical representation needs completely specified initial data. The initial data from the healthcare domain for medical error analysis is uncertain and incompletely specified. Therefore, the development of this mathematical representation needs special methods. In this paper, a new method for the mathematical representation of system development based on uncertain and incompletely specified data is proposed. The system evaluation based on the structure function allows computing of many reliability indices and measures used in reliability engineering. The approbation of this method is considered based on an example of COVID-19 patients.

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Construction, Factor Structure, and Internal Consistency Reliability of the Hospital Physical Therapy Perceived Satisfaction Questionnaire (H-PTPS)

Cited by 2 publications

References 38 publications

User Satisfaction Profile of an Outpatient Physical Therapy Service

User Satisfaction Profile of an Outpatient Physical Therapy Service

Reliability Evaluation of the Factors That Influenced COVID-19 Patients’ Condition

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