Constructing a Desiring User

Hardÿ, Jean; Lindtner, Silvia

doi:10.1145/2998181.2998347

Cited by 75 publications

(10 citation statements)

References 24 publications

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“…The construction of user positions has been discussed in Human-Computer Interaction (HCI) literature at least since Woolgar's [49] foundational work on how system designers construct the user. More recent research has, among other things, drawn attention to how the social media giant Facebook constructs its ideal user [11] and how location-based social networks may configure the user in ways that neglect those in rural settings [19]. The concept of a user -as defined by service designers -is often challenged when we consider empirical accounts of technology use.…”

Section: Agency Theory: Principal-agent Relationshipsmentioning

confidence: 99%

Personalised Services in Social Situations

Haapoja

Lampinen

Vesala

2021

Proc. ACM Hum.-Comput. Interact.

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We present a qualitative study of how personal accounts on online services, such as Tinder, Netflix and Spotify, may be shared in particular social situations. We draw from agency theory's focus on principal-agent relationships and Goffman's work on frames in analysing situations where others are allowed to use personal accounts, either for a shared purpose or on behalf of the account owner. We deploy Goffman's concepts of regrounding to understand how interests behind activities are transformed and brackets to draw attention to the boundaries of different frames, and how these are incurred or broken in situations that exceed personal account use. Based on a set of 43 written descriptions of account sharing, we depict how employing others to act as agents to use one's personal accounts may lead to playful or serious use. Additionally, we discuss consequentiality of sharing personalised services, considering both what services might reveal about the account owner and how sharing takes place in the context of relationships. We contribute by illustrating how users' relationships with personalised services are complicated by the different interests that are served when accounts are shared.

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Section: Agency Theory: Principal-agent Relationshipsmentioning

confidence: 99%

Personalised Services in Social Situations

Haapoja

Lampinen

Vesala

2021

Proc. ACM Hum.-Comput. Interact.

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“…Respondents resided predominantly in the United States, Europe, and Canada, with a small minority in South America. The survey did not classify respondents by city or geography (Hardy and Lindtner 2017).…”

Section: Gay and Bisexual Male Online Communities And Nonconsensual Imentioning

confidence: 99%

Law, Privacy, and Online Dating: “Revenge Porn” in Gay Online Communities

Waldman¹

2019

Law Soc. Inq.

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Nonconsensual pornography, commonly known as “revenge porn,” is the dissemination of another’s sexually explicit images or videos without their consent. This article explores this phenomenon in gay and bisexual male online communities. The first part reviews the current sociological and legal literature on online dating, gay culture on the Internet, and revenge porn. Then, based on a survey of gay and bisexual male dating app users, ethnographic interviews, and an analysis of platform content moderation policies, the next part makes three related points. First, it shows that gay and bisexual men who use geosocial dating apps are more frequently victims of revenge porn than both the general population and the broader lesbian, gay, and bisexual community. Second, it shows that geosocial dating apps create powerful norms of disclosure that make sharing personal information all but required. And third, it describes how gay and bisexual male users engage in privacy navigation techniques with the goal of building trust and enhancing safety. The final substantive section then shows how inadequate protections for online privacy and inadequate legal incentives for safe platform design contribute to the problem of revenge porn. The article concludes with a summary and avenues for future research.

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“…For example, scholars have employed feminist standpoint theory [25] and theorizations of gender performativity [10] to counter traditional notions of objectivity, to demonstrate the value of marginalized positionalities in the field [8,14,27], and to address the need for critical reflexivity and attention to complex understandings of gender in digital and social media [44,53]. Feminist study of sociotechnical systems can be situated within a longer intellectual genealogy of critical work that has included the challenging of established identity models [21,24,26,32], defamiliarization of domestic technologies [3], adoption and appropriation of gender in IT [23], and the operationalization of intimacy and sexuality in HCI [31]. In general, these studies promote interrogation of power, gender, and inequity through reflexivity and the centering the socio-technical needs, desires, values and experiences of diverse users.…”

Section: Feminist Studies Of Socio-technical Systemsmentioning

confidence: 99%

Inscribing Gender: A Duoethnographic Examination of Gendered Values and Practices in Fitness Tracker Design

Cifor¹,

García²

2019

Proceedings of the Annual Hawaii International Conference on System Sciences

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Using fitness trackers to generate and collect quantifiable data is a widespread practice aimed at better understanding one's health and body. The intentional design of fitness trackers as genderless or universal is predicated on masculinist design values and assumptions and does not result in "neutral" artifacts. Instead,\ ignoring gender in the design of fitness tracking devices marks a dangerous ongoing inattention to the needs, desires, lives, and life chances of women, as well as transgender and gender nonconforming persons. We utilize duoethnography, a methodology emphasizing personal narrative and dialogue, as a tool that promotes feminist reflexivity in the design and study of fitness tracking technologies. Using the Jawbone UP3 as our object of study, we present findings that illustrate the gendered physical and interface design features and discuss how these features reproduce narrow understandings of gender, health, and lived experiences.

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Constructing a Desiring User

Cited by 75 publications

References 24 publications

Personalised Services in Social Situations

Personalised Services in Social Situations

Law, Privacy, and Online Dating: “Revenge Porn” in Gay Online Communities

Inscribing Gender: A Duoethnographic Examination of Gendered Values and Practices in Fitness Tracker Design

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