We compute the hadronic matrix element relevant to the physical radiative decay η c (2S) → J/ψγ by means of lattice QCD. We use the (maximally) twisted mass QCD action with N f = 2 light dynamical quarks and from the computations made at four lattice spacings we were able to take the continuum limit. The value of the mass ratio m ηc(2S) /m ηc(1S) we obtain is consistent with the experimental value, and our prediction for the form factor is V ηc(2S)→J/ψγ (0) ≡ V 12 (0) = 0.32(6)(2), leading to Γ(η c (2S) → J/ψγ) = (15.7 ± 5.7) keV, which is much larger than Γ(ψ(2S) → η c γ) and within reach of modern experiments.