Conflict escalation and coping with workplace bullying: A replication and extension

Take This Job and … : Quitting and Other Forms of Resistance to Workplace Bullying

“…The former reportedly enflamed more than ameliorated the situation (finding similar to Zapf & Gross, 2001), and the latter may have been invisible to all but the resister. Thus, it appeared that communicating directly with organizational authorities, that is, working within the organization's system of grievance/problem-solving, was most often associated with organizational interventions.…”

“…All participants told stories of co-workers quitting and voiced a desire to resign and, when asked what advice they would give others in comparable situations, recommended leaving the organization (similar to findings in Zapf & Gross, 2001). Counting resignations alone (excluding transfers and firing), the 30 narratives included stories of 224 workers who had quit*allegedly due to bullying.…”

Workers' perception of workplace bullying: A cross-cultural study

“…From a practical point of view, the fact that the workers' understanding of workplace bullying does not differ substantially among these world regions has some positive implications for the development and implementation of different strategies for dealing effectively with this phenomenon (Agervold, 2007;Hoel & Beale, 2006;Zapf & Gross, 2001) in parts of the world where little research exists such as Central America. These findings should contribute to the development of intervention strategies in which the emphasis lies above all on prevention processes, reflecting how a detailed understanding of the abusive behaviours is an essential step in establishing a preventive action plan.…”

Reciprocal relations between workplace bullying, anxiety, and vigor: a two-wave longitudinal study

“…Furthermore, this seems important from a theoretical point of view. Bullying has been defined as an escalating process (e.g., Zapf, & Gross, 2001) and for a complete understanding of this phenomenon it is important to consider its short-term consequences. Moreover, it has been argued that the selection of the temporal lag between measurements should correspond with the "causal interval" of the process under study (Kenny, 1975;De Lange, 2005;Taris & Kompier, 2003).…”