Conflict contagion: a temporal perspective on the development of conflict within teams

Jehn, Karen A.; Rispens, Sonja; Jonsen, Karsten; Greer, Lindred L.

doi:10.1108/ijcma-05-2011-0039

Cited by 76 publications

(74 citation statements)

References 89 publications

(118 reference statements)

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“…Without visibility, ones' ability to manage "inside-out"/exploration and "outside-in"/exploitation paradoxes diminishes considerably, particularly in complex adaptive systems such as high-stakes business and political negotiations (Boal & Schultz, 2007;Jansen et al, 2009;Lewis et al, 2013;O'Reilly & Tushman, 2011;Raisch & Birkinshaw, 2008). Investing in relationship building also helps one to readily identify conflict contagion within and between groups (see Jehn, Rispens, Jonsen, & Greer, 2013). Overall, our findings suggest that strengthening internal and external network ties constituted part of JRH's strategies in dealing with group conflicts.…”

Section: Social Networkingmentioning

confidence: 79%

Intergroup Conflict Management Strategies From a Nobel Peace Laureate: The Case of José Ramos-Horta

Filho¹,

Rettig

2016

Basic and Applied Social Psychology

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Section: Social Networkingmentioning

confidence: 79%

Intergroup Conflict Management Strategies From a Nobel Peace Laureate: The Case of José Ramos-Horta

Filho¹,

Rettig

2016

Basic and Applied Social Psychology

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“…Group members have a strong tendency to side when confronted with conflict in their group (Yang, Van de Vliert, & Shi, 2005, 2007, 2009Yang, Van de Vliert, Shi, & Huang, 2008). Siding is one of the main characteristics of conflict escalation (Jehn et al, 2013;Lee, Gelfand, & Kashima, 2014). Also, for third parties such as managers and professional mediators, siding is considered a risk.…”

Section: Peacemaking and Third Party Interventions At The Workplacementioning

confidence: 99%

Peacemaking at the Workplace: A Systematic Review

Zhang

Bollen

Pei

et al. 2018

Negotiation Conflict Man Res

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Research on third party interventions in conflict has mostly focused on formal interventions by professional mediators or supervisors. Studies on informal and voluntary third party interventions by peers or someone else in a nonhierarchical position are very limited. The aim of this systematic review is to investigate empirical studies on peacemaking to (a) define the concept; (b) search for scales that measure peacemaking; (c) and identify outcomes of peacemaking. In total, our search led to 713 unique hits of which 12 were retained based on the predefined selection criteria. Based on the findings from the reviewed articles, we propose a definition of peacemaking and identify four components of peacemaking: relational, procedural, emotional, and content help. This study contributes to the current conflict management literature by focusing on informal and voluntary helping behavior in the context of conflicts (instead of formal interventions), while linking the literature on organizational citizenship behavior and research on third party interventions in the context of conflict. In practice, peacemakers play a crucial role in solving conflicts constructively and contribute as such to both individual and team functioning.

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“…The rejection of mediation was also a choice. As what Rispens, Jonsen, & Greer (2013) stated that in conflict, anyone that still give a response to thinking about conflict still involved in the conflict, no matter what the behaviors are.…”

Section: Conflict Frame and Government Policy In The Media Coveragementioning

confidence: 99%

The Naturalization Policy in Online News Media

Purworini

Kuswarno²,

Hadisiwi³

et al. 2016

MIMBAR, Jurnal Sosial dan Pembangunan

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Mediation by the government in the Royal Palace of Surakarta’s internal conflict was considered reasonable and appropriate policy by the media. The approach to the conflict did not emphasize a strong cultural aspect of that culture-based organization. This research aimed to examine how online news media reported on the Royal Palace of Surakarta’s internal conflict. Furthermore, this research used framing analysis as proposed by Stephen D Reese to analyze the news published in February 2014. The outcome indicated that there was framing construction of the government policies. The content of the news presented that framing processes occurred. Those started from the transmission of the various debated about government policy, then reinforced through elections sentence that supported certain policy and continued to the naturalization process. The final process was an important strategy to make mediation as an accepted policy that should be done by the government. In the conclusion, the perception to be formed was that government policies were appropriate, and so everyone should hold it. The conflict resolution could be achieved through the mediation as already conducted.

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Conflict contagion: a temporal perspective on the development of conflict within teams

Cited by 76 publications

References 89 publications

Intergroup Conflict Management Strategies From a Nobel Peace Laureate: The Case of José Ramos-Horta

Intergroup Conflict Management Strategies From a Nobel Peace Laureate: The Case of José Ramos-Horta

Peacemaking at the Workplace: A Systematic Review

The Naturalization Policy in Online News Media

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