Abstract:Existing models of conflict resolution/management make assumptions regarding personal and relational variables which make them inappropriate for many important conflict situations. This study examined one such situation-conflict between supervisors and "difficult" subordinates. The authors discovered four patterns of difficult subordinate behavior-apparent compliance, relational leverage, alibis, and avoidance-which differ markedly from those assumed by most models of conflict resolution. These results are dis… Show more
“…Our first report (Monroe, Borzi, & DiSalvo, 1989) identified four behavioral patterns described by supervisors which characterize difficult subordinates when in conflict with them.…”
Section: The Difficult Personalitymentioning
confidence: 95%
“…Below, we summarize the methodology whereby this data base was developed. (For greater detail regarding the methodology, see Monroe, et al, 1989).…”
“…Our first report (Monroe, Borzi, & DiSalvo, 1989) identified four behavioral patterns described by supervisors which characterize difficult subordinates when in conflict with them.…”
Section: The Difficult Personalitymentioning
confidence: 95%
“…Below, we summarize the methodology whereby this data base was developed. (For greater detail regarding the methodology, see Monroe, et al, 1989).…”
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.