‘Configuring the User and the Designer’ – A Critical Inquiry on Usability Work in the Company Open Source Software Development Context

Iivari, Netta

doi:10.1007/978-3-642-39832-2_1

Cited by 3 publications

(4 citation statements)

References 27 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Moreover, community members engaged in ITS usability discussions usually experience an information overload, which hinders their effective participation and contribution [10]. Because of these limitations, getting involved in OSS usability discussions is still a daunting affair, deterring OSS developers as well as other crucial stakeholders such as end users and user experience experts [7,48,34]. In this paper, we tackle this challenging problem of supporting OSS usability through the creation and evaluation of ArguLens to support OSS stakeholders in understanding and consolidating the diverse community opinions.…”

Section: Open Source Usabilitymentioning

confidence: 99%

ArguLens: Anatomy of Community Opinions On Usability Issues Using Argumentation Models

Wang

Arya

Novielli

et al. 2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

View full text Add to dashboard Cite

show abstract

Section: Open Source Usabilitymentioning

confidence: 99%

ArguLens: Anatomy of Community Opinions On Usability Issues Using Argumentation Models

Wang

Arya

Novielli

et al. 2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

View full text Add to dashboard Cite

show abstract

“…References [8] and [25]- [27] focused on the involvement of usability experts in making design decision when taking part in the development process. Reference [25] analyse the development of UI and its usability in the context of OSS company as a software development interpretive case study.…”

Section: A Studies Conducted On Improve Oss Usabilitymentioning

confidence: 99%

“…Whilst including usability experts highly improve OSS usability, they are lacking in OSS projects. While in [27] study, the author examines the involvement of usability experts as users in the development phase. The author state that the impact of including usability experts in the design decision is crucial for software usability.…”

Section: A Studies Conducted On Improve Oss Usabilitymentioning

confidence: 99%

See 1 more Smart Citation

Mapping and Analysis of Open Source Software (OSS) Usability for Sustainable OSS Product

et al. 2019

View full text Add to dashboard Cite

The increase in the number of open source software (OSS) users have drawn attention to improving usability. Usability is a clear concept that encompassing both task and user characteristics as well as functionality. Usability is an essential factor that affects user acceptance and OSS sustainability, which is considered as the key to the success of the OSS. To some extent, usability is one concern of the larger issue of system acceptability and sustainability. Therefore, usability is an important factor that needs to be considered since the software that is not usable is not going to be sustainable. The objective of this paper is to review researchers' efforts to improve, investigate, and evaluate the usability factor that may affect the OSS acceptability and sustainability and map the research scenery from the articles into a comprehensible structured taxonomy, which would help the researchers to identify different research gaps of this field. A survey of the usability in OSS conducted and 6033 studies identified by a search in four scholarly databases using a query that includes the keywords (usability or learnability or efficiency or satisfaction) and (open source software or OSS). A total of 46 studies are selected. By manually searching in ACM, Springer, and Google Scholar five other studies identified, and thus a total of 51 studies were the final set that includes in this paper. Based on research topics, a taxonomy created and divided into four principal categories which improve OSS usability, analyze OSS usability, evaluate OSS usability, and select and adopt OSS. A comprehensive overview and synthesis of these categories are presented as well. This paper contributes to identifying the possible opportunities and gaps for enabling the participation of interested researchers in this research area. And give possibilities for extending the use of usability research and practices to create more sustainable software. Also, helps in selecting suitable OSS among the alternatives.

show abstract

Interaction design in distributed software development: a systematic mapping study

Domingos Alves,

Souza Matos,

Chavez

2023

Behaviour & Information Technology

View full text Add to dashboard Cite

‘Configuring the User and the Designer’ – A Critical Inquiry on Usability Work in the Company Open Source Software Development Context

Cited by 3 publications

References 27 publications

ArguLens: Anatomy of Community Opinions On Usability Issues Using Argumentation Models

ArguLens: Anatomy of Community Opinions On Usability Issues Using Argumentation Models

Mapping and Analysis of Open Source Software (OSS) Usability for Sustainable OSS Product

Interaction design in distributed software development: a systematic mapping study

Contact Info

Product

Resources

About