Abstract:This study analyzes the effects of inbound and outbound open innovation, along with organizational strategy and corporate risk management, on competitive advantage and disadvantage in the Portuguese hospitality sector’s cost, service, and product. We use a quantitative approach based on fuzzy set qualitative comparative analysis (fsQCA) of survey data from 251 executive directors of hotels from Portuguese small and medium-sized enterprises (SMEs). The results allow visualization of the interactions of inbound … Show more
“…Businesses can increase their performance and satisfaction rate and gain a competitive advantage through innovation processes. The literature also supports the positive relationship between innovation and performance (Breier et al, 2021;De Andrés-Sánchez et al, 2022). Components of the diffusion theory of innovations are also important factors in the processes of innovations.…”
In this study "Fixed iPad" technology is proposed as an innovative idea in chain accommodation businesses. The use of the proposed technology in accommodation businesses has been discussed and evaluated. In this study, the Diffusion of Innovations Theory is adopted. The idea of a “Fixed iPad” has been proposed to chain accommodation businesses. MAXQDA analysis program was used to visualize the data. The study showed that standards, suitability for the target, cost, and infrastructure are crucial determinants of innovation processes. It has been determined that chain accommodation enterprises cannot make decisions outside the standards. It has been determined that conducting R&D studies can be beneficial in innovation processes. In general, there is the opinion that the proposed innovation can have a positive effect on performance, satisfaction, and competition. A framework for the acceptance of innovations has been developed for chain accommodation businesses. This framework can be a prediction of innovation behavior toward chain accommodation businesses.
“…Businesses can increase their performance and satisfaction rate and gain a competitive advantage through innovation processes. The literature also supports the positive relationship between innovation and performance (Breier et al, 2021;De Andrés-Sánchez et al, 2022). Components of the diffusion theory of innovations are also important factors in the processes of innovations.…”
In this study "Fixed iPad" technology is proposed as an innovative idea in chain accommodation businesses. The use of the proposed technology in accommodation businesses has been discussed and evaluated. In this study, the Diffusion of Innovations Theory is adopted. The idea of a “Fixed iPad” has been proposed to chain accommodation businesses. MAXQDA analysis program was used to visualize the data. The study showed that standards, suitability for the target, cost, and infrastructure are crucial determinants of innovation processes. It has been determined that chain accommodation enterprises cannot make decisions outside the standards. It has been determined that conducting R&D studies can be beneficial in innovation processes. In general, there is the opinion that the proposed innovation can have a positive effect on performance, satisfaction, and competition. A framework for the acceptance of innovations has been developed for chain accommodation businesses. This framework can be a prediction of innovation behavior toward chain accommodation businesses.
“…This aligns with the increasing global awareness of the social and environmental impacts of business activities [26,27]. Implementing sustainable business practices not only offers short-term benefits in terms of corporate image but also reduces reputation risks and expands customer base in the long run [3,28,29,30,31].…”
This article aims to analyze the role of competitive advantage in the hotel industry using bibliometric analysis, assisted by the biblioshiny software. The scholarly articles analyzed were sourced from various reputable international journals indexed in the Scopus database. A total of 46 scholarly articles were analyzed and selected based on stringent criteria, aligned with the academic standards. The results of the analysis indicate that competitive advantage plays a central role for managers in enhancing the economy within the hotel industry sector through innovative and creative strategies, supported by sustainable practices.
Keywords: competitive advantage, hospitality industry, bibliometric
“…OI has become an inevitable strategy in terms of business competitiveness, different authors examine the concept and types of open innovation practices, as a fundamental axis of manufacturing and service companies [ 2 , 3 ], however, it is necessary to understand that there are different OI practices including inbound, outbound and coupled innovation [ 4 ] since by combining these with corporate risk and organizational strategy, a competitive advantage can be generated [ 5 ]. Open innovation can take many forms, including co-creation with the customer, informal networking, college scholarships, crowdsourcing, joint ventures, market-ready product sales, donations to commons, and spin-offs [ 6 ].…”
The innovative performance of manufacturing and service companies can be impacted by the existing relationship between open innovation (OI) and the generation of confidentiality agreements (NDAs) as a tool for the protection of intellectual property. Based on the analysis of a cross-sectional sample of 6,798 industrial companies (2019–2020) and 9,304 companies in the service sector (2017–2019) that are part of the directory of the National Administrative Department of Statistics (DANE) in its Technological Innovation and Development Survey (EDIT and EDITS), it can be suggested that the interaction of these two variables (OI and NDAs) generate positive effects for the manufacturing industry but negative ones for the service sector. It could be deduced that the positive effect is due to the greater tradition of OI in the manufacturing industry and the negative effect to the caution that the service sector presents when collaborating with external actors.
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