1985
DOI: 10.1111/j.1460-2466.1985.tb02236.x
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Concern for Personal Privacy in an Electronic Age

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Cited by 34 publications
(23 citation statements)
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“…Malhotra et al (2004) refer to this information attribute as 'information sensitivity' (see also Phelps et al, 2000). For example, it was reported that consumers found information such as medical data, financial information, and personal identifiers (e.g., social security numbers) to be much more sensitive than demographic information, lifestyle habits, and purchase behavior (Vidmar & Flaherty, 1985;Phelps et al, 2000;Sheehan & Hoy, 2000;Metzger, 2004;Dinev & Hart, 2007). On the basis of Malhotra et al (2004), we define information sensitivity as a personal information attribute that informs the level of discomfort an individual perceives when disclosing specific personal information to a specific external agent (in our case, a Web site).…”
Section: Information Privacy and Correlatesmentioning
confidence: 97%
“…Malhotra et al (2004) refer to this information attribute as 'information sensitivity' (see also Phelps et al, 2000). For example, it was reported that consumers found information such as medical data, financial information, and personal identifiers (e.g., social security numbers) to be much more sensitive than demographic information, lifestyle habits, and purchase behavior (Vidmar & Flaherty, 1985;Phelps et al, 2000;Sheehan & Hoy, 2000;Metzger, 2004;Dinev & Hart, 2007). On the basis of Malhotra et al (2004), we define information sensitivity as a personal information attribute that informs the level of discomfort an individual perceives when disclosing specific personal information to a specific external agent (in our case, a Web site).…”
Section: Information Privacy and Correlatesmentioning
confidence: 97%
“…Privacy and surveillance have long been concerns of scholars of interactive media. Previous studies have explored privacy concerns when using particular interactive technologies such as cable television (Kay, 1978; Vidmar & Flaherty, 1985), electronic banking (McLuhan & Powers, 1980; Poster, 1990), TiVo (Elmer, 2003; Andrejevic, 2007), and the Internet (e.g., Elmer, 1997; Fox et al, 2000). These studies suggest that the use of interactive digital technologies leads to a decrease in personal privacy because people do not have control over their personal information.…”
Section: Privacy and Surveillancementioning
confidence: 99%
“…The infrastructure costs mainly arise from investments in personalization tools such as collaborative filtering systems, and rulebased engines that are built into customer relationship management (CRM) systems [21]. The ability to collect information depends upon consumer trust in retailers [19], and this trust is intrinsically linked to the reputation of a firm [15,38,47]. In the online world, reputation of a firm can be enhanced through trust-building activities such as alliances with trusted third parties, implementation of security mechanisms, reassurances through disclosure notices, and compliance with FTC rules [35].…”
Section: Vendor's Costs and Benefits Of Offering Online Personalizatimentioning
confidence: 99%