“…The learning process, rooted in hands-on experience in offering services (Eggert et al, , 2014, is enhanced by lean startup practices. Hypothesis-testing, MVP experimentation, and systematic data analysis reduce development time and resource wastage (Allen, 2022;Felin & Zenger, 2017;Lizarelli et al, 2022). Objective MVP performance evaluations allow managers to sharpen their decision-making (Dobrigkeit & de Paula, 2017), while the flexible nature of lean startup techniques helps firms to pivot away from unfeasible business ideas, preserving valuable resources (Lizarelli et al, 2022).…”