Conceptualizing Post-COVID-19 Malaysia’s Tourism Recovery: An Auto-Regressive Neural Network Analysis

Arokiasamy, Anantha Raj A.; Smith, Philip M.; Kijbumrung, Thanapat

doi:10.28991/esj-2021-sper-10

Cited by 7 publications

(4 citation statements)

References 30 publications

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“…They do this because technology generally helps in everyday life but is also becoming intrusive in the contemporary world and can be used excessively. There are several concepts included in the descriptions of "digital disconnection holidays", two of which are especially relevant, "Digital Free Tourism (DFT)" and "digital detox", which propose a holiday period in tourist spaces with no, or a reduced number of electronic devices and Internet use [9,13,17].…”

Section: -1-digital Free Tourism (Dft)mentioning

confidence: 99%

“…Being offline has motivated research on the choice of holiday destinations and emotional responses in periods of leisure without technological connection [8,9], negative feelings about the tourism experience [10] and a selective rejection of ICTs and electronic devices [11,12]. Thus, excessive dependence on technology can lead to mental health problems, produce exhaustion and fatigue [1,7] or generate addictions [13]. This situation while travelling could have a negative impact on the tourist experience, which is why many tourists may want to "disconnect" [9,14].…”

Section: -Introductionmentioning

confidence: 99%

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Digital Disconnection as an Opportunity for the Tourism Business: A Bibliometric Analysis

2022

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The aim of this study is to carry out a bibliometric review of the existing research on digital disconnection and Digital Free Tourism (DFT) to discover the extent to which this new trend affects technology users and the tourism market. To do this, a systematic literature review and a bibliometric analysis of the research on digital disconnection contained in the Scopus and Web of Science databases were used. This research includes publications from 2012 to December 2021, which included a total of 37 publications about digital disconnection and digital free tourism in scientific journals indexed in the main scientific databases. The analysis concludes that DFT is a growing economic trend in research and that the phenomenon of digital disconnection is beginning to be a peremptory need for more and more users. This work is original and interesting for researchers specialising in technology addictions, as well as academics and professionals in the tourism sector, because the extensive use of smart devices is becoming a type of addiction in many areas and can be a new opportunity for the tourism market. The DFT phenomenon can improve the response to these types of addictions and be a temporary escape and alternative to technological devices. Doi: 10.28991/ESJ-2022-06-05-013 Full Text: PDF

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Section: -1-digital Free Tourism (Dft)mentioning

confidence: 99%

Section: -Introductionmentioning

confidence: 99%

Digital Disconnection as an Opportunity for the Tourism Business: A Bibliometric Analysis

2022

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“…Considering the amount of data issues, it was decided to expand the time period from 2010 to 2019, so all 1,990 data can be used. Due to the epidemic's impact in early 2020, strict measures were taken by all countries to restrict inbound and outbound travel to curb the spread of the disease [59]. As a result, no new data on visiting Malaysia has been generated since January 2020.…”

Section: E Digital Footprint Datamentioning

confidence: 99%

Chinese Tourists in Malaysia: An Analysis of Spatio–Temporal Behavior Based on Tourism Digital Footprints

Cao

Teo

2022

IEEE Access

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Travel digital footprints can be used to analyze tourists' spatio-temporal behavior to customize travel plans and recommendations. This study focuses on Chinese tourists in Malaysia as the research subject and uses the tourism digital footprint of Chinese tourists' travel texts on Qunar.com as the primary data source. It connects traditional quantitative analysis with complex network analysis to study tourists' behavior, time pattern, and complex network effects. The research results were as follows: (1) there was an uneven distribution of core tourism nodes with structural holes in Malaysia, which form a network pattern of imbalanced power and fierce internal competition; (2) the digital footprints of Chinese tourists were mainly concentrated in traditional tourist hot spots in Malaysia; (3) besides the competition between domestic islands, Thailand and Singapore are Malaysia's main competitors for Chinese tourists. Based on the above research results, this paper proposes the following suggestions: (1) support the emerging or potential tourist destinations vigorously based on consolidating the existing traditional tourist cities; (2) allow core cities to play the full role of actively attracting tourists to transfer to next-level destinations; (3) to conduct digital precision marketing by relying on the tourists' consumption behavior big data; (4) integrate regional resources, refine the tourism market, and develop characteristic tourism products differently.

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“…In the year 2021, according to Datuk Seri Nancy Shukri in New Strait Times (2021) Malaysian government is estimated to have lost Malaysia Ringgit (RM) 165 billion with numerous tour and vacation packages canceled due to the implementation of the Movement Control Order (MCO) 3.0 imposed nationwide. Malaysia's most famous tourist destination according to Arokiasamy, Smith, and Kijbumrung (2021), has seen an unprecedented drop in the number of international travelers which in turn resulted in the fallen of the country's Gross Domestic Product (GDP) between 0.8 percent and 1.2 percent. Fortunately, with the recent Malaysia government action moving from pandemic to endemic phase, the tourism industry seems to have a ray of hope for recovery.…”

Section: Introductionmentioning

confidence: 99%

"Hello, Selamat Datang!" A preliminary proposed model of Tourism interpersonal communication from an Islamic perspective amongst frontliners

Hasan¹,

Sofian²,

Kamarulbaid³

et al. 2022

J. Cntm. Isl. Comm.

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These articles explore interpersonal communication in the tourism industry. As the industry faced changes post-pandemic, there is a great reason for the industry to refine people inside the industry, especially the frontliners. Since the frontliners are the first people met and greeted by the tourist, the responsibilities of these groups of industrial players are indeed higher than others. Pieces of the literature suggest that tourism service providers must have expressive communication skills to give a superior product and create a pleasant experience for tourists. Hence, tourism frontliners are expected to be able to express effective interpersonal communication skills both internal and external communication. Interpersonal communication skills in dealing with people are one of the major demands in the industry nowadays. This has created a skills gap in the hospitality industry, which must be addressed if businesses are to remain competitive. It is suggested that the staff in tourism and hospitality should be carefully recruited and should undergo continual training because their communication skills are a significant indicator of their ability to foster favorable interactions with clients. Therefore, this conceptual paper aims to suggest an Islamic approach to improve current tourism frontliners interpersonal communications through Islamic-based communications. The need for interpersonal communication skills in the tourism industry is also highlighted in this article. An integrated model of tourism interpersonal communication with Islamic-based communication was proposed at the end of the article. It is hoped that this conceptual paper will be a stepping stone for research in tourism communication from an Islamic view.

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Conceptualizing Post-COVID-19 Malaysia’s Tourism Recovery: An Auto-Regressive Neural Network Analysis

Cited by 7 publications

References 30 publications

Digital Disconnection as an Opportunity for the Tourism Business: A Bibliometric Analysis

Digital Disconnection as an Opportunity for the Tourism Business: A Bibliometric Analysis

Chinese Tourists in Malaysia: An Analysis of Spatio–Temporal Behavior Based on Tourism Digital Footprints

"Hello, Selamat Datang!" A preliminary proposed model of Tourism interpersonal communication from an Islamic perspective amongst frontliners

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