“…A number of reasons lie behind this withdrawal from such activities: service providers may see education and training services as extra costs that should be avoided, due to the complex and multidimensional nature of egovernment topics, difficulties arise when designing teaching programs, training programs for public employees may have limited time and reach a limited number of staff, or governments may be unwilling to pay for educational costs of large populations [6]. However as Janowski argues, especially the political leaders, government leaders, project managers, management staff, technical staff, service staff, businesses, citizens should have some training on e-government [9]. Thus, the role of higher education institutions as well as offering courses to the public becomes more important, since they have an opportunity to reach various types of recipients.…”