“…Professionalism is more intangible and subjective, affected by a context-specific nature (Robinson, Tanchuk, & Sullivan, 2012) and generational interpretation of values (Gleeson, 2007), while professional behaviors are observable and more concrete. Further complicating the development of a definition of professionalism is the agility of the concept, described by Hordichuk, Robinson, and Sullivan (2015) as "dynamic, continuous and ever changing" (p. 152), which appears appropriate in view of reimbursement shifts and provider pressures. Green, Zick, and Makoul (2009) stressed that the terms used to explain professionalism tend to be abstract, and the behavioral signs of professionalism must be more clearly defined to make the competency tangible.…”