Concept of the service-digital approach to the management of engineering systems of buildings

Abstract

The problem being reviewed in this article is quite complex and represents a combination of economic, technical, organizational, managerial relations in the management of the engineering systems of the real estate objects that arise in the process of forming a new technological paradigm in the context of growth of the digital economy. The article demonstrates that service activities cover a significant area of social relations associated with development, production and provisions of various types of services including the field of real estate. The study focuses on life cycle contracts for energy supply and it is shown that they are an integral part of the engineering systems management processes. The thesis is given that the service becomes an integral part of the good and the good becomes an integral part of the service. It is demonstrated that operation of the real estate objects including various intelligent buildings consists of various types of services which in one form or another are services by their nature – the services for maintaining the object in operative condition, the services for supplying the object with various resources, the services for maintaining the engineering systems of the object etc. It is shown the relationship between the processes of the real estate objects management and the processes related to the services actives. It is proposed to use the approaches of the systems engineering and the complex engineering in order to solve the tasks related to the management of the engineering systems.