Concept of Price in a Library Context

Talaga, James

doi:10.1300/j111v14n04_06

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1994

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“…Before deciding to introduce a cost billing system, one has to be clear about what one hopes to achieve by doing so. One might for instance wish to [2,4]: q make a profit; q achieve a certain market share; q encourage the generation of information; q encourage more selective information use. A library's objectives will, to a considerable extent, depend on the nature of the organization to which that library belongs [5]: q profit centre: all services are sold to customers external to the organization; q protected profit centre: the library is a division of a larger organization and the provision of services to external customers takes place on a limited scale.…”

Section: Theorymentioning

confidence: 99%

The User Pays

Grotenhuis

Heijnekamp²

1994

Library Management

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Discusses the background to the decision to bill users of the library of the Dutch company KEMA on the basis of actual use, and the problems involved. KEMA′s practices are related to the theory as covered in the literature of the past five years. Users have generally reacted positively to the charging system. The library adheres to the four important rules which a library must apply in operating a cost billing system – response time, reliability, competitiveness, and value – but the system is administratively cumbersome. The KEMA library succeeds in covering its costs and so fulfils its task of “providing commercial services with a balanced budget”.

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Section: Theorymentioning

confidence: 99%