Computers and the Law

Frank, Michael; Krassa, Michael A.; Pacek, Alexander C.; Radcliff, Benjamin

doi:10.1177/089443938800600302

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Findings About Computer Impacts On Information Workers Decis1

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1990

1992

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“…Thus, for example, Frank, Krassa, Pacek, and Radcliff (1988) in- provided much assistance in the decision making processes of lawyers. Sproull and Kiesler (1986) report that decision making can actually be less effective with the use of electronic mail systems, which seem to increase the frequency with which participants violate the norms of socially acceptable communication.…”

Section: Findings About Computer Impacts On Information Workers Decismentioning

confidence: 98%

The Impacts of Computer Technology on the Worklife of Information Workers

Kraemer¹,

Danziger²

1990

Social Science Computer Review

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This article assesses recent research which examines the impacts of computing on the worklife of information workers. It uses a broad analytic framework to organize discussion of research since 1985, to assess the consistency and coherence of the research, and to suggest where systematic comparative analysis is needed in the future. Research findings are summarized with regard to the impacts of computing on decision making, control, productivity, social interaction, work environment, and job enhancement. Keywords social impacts of computing, information workers, decision making, control, productivity, social interaction, work environment, job enhancement.

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Section: Findings About Computer Impacts On Information Workers Decismentioning

confidence: 98%