Computer-Supported Knotworking

Amsha, Khuloud Abou; Bossen, Claus; Grönvall, Erik; Lewkowicz, Myriam

doi:10.1145/3449199

Cited by 4 publications

(2 citation statements)

References 44 publications

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“…According to the authors, emergent problems that challenge the existing care plan (e.g., the patient had surgery) comprise the 'pulse' that prompts the formation of the knot that includes current healthcare actors and possible new healthcare actors. In [22], the authors use the concept of "complex knotworking" to analyze collaborative work, which involves a dynamic number of loosely connected actors that happens in episodes and involves constantly negotiated cooperative work arrangements.…”

Section: Knotworkingmentioning

confidence: 99%

“…The three concepts -knotworking, self-organization, and the formation of publics -frame different types of emergent collaboration. They have been used in fields like HCI and CSCW (see, e.g., [20]- [22]) but have not been brought together in the way that we propose: we have chosen these concepts and use them together because they allow us to cover a continuum where the emergent collaboration can happen on a small scale like in knots, a small to mid-size scale like in self-organization, and mid-size to large scale like in publics.…”

Section: Introductionmentioning

confidence: 99%

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Emergent Collaborations Outside of Organizational Frameworks: Exploring Relevant Concepts

Amsha

Grönvall

Saad-Sulonen

2023

The 11th International Conference on Communities and Technologies (C&T)

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The broad notion of communities required a fine-grained vocabulary to investigate how communities interact with digital technologies. We can identify various constructs in the literature, such as temporary groups, coalitions, movements, communities of practice, place, and interest, that can describe different collaborative configurations. Despite the diversity of concepts describing the formation of "collectives", we still need to understand how the formation of collectives and communities emerges through collaboration. We propose a vocabulary to analyze emergent forms of collaboration and the appropriation of technologies over time. This paper focuses on emergent, spontaneous, or unplanned collaborations facilitated by digital technologies in response to changing circumstances or problems. To frame different types of emergent collaboration, we borrow three concepts from activity theory, urban planning, and educational psychology: knotworking, self-organization, and the formation of publics. The paper examines these concepts in detail and describes their history and how they relate to each other, highlighting their qualities, similarities, and differences. Using these concepts, the paper aims to increase awareness of the complexity of emergent collaboration and its challenges and help designers operate with a more dynamic understanding of collaborative work outside established organizational settings. CCS CONCEPTS• Human-centered computing• • ~Collaborative and social computing• • ~Collaborative and social computing theory, concepts and paradigms

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Section: Knotworkingmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Emergent Collaborations Outside of Organizational Frameworks: Exploring Relevant Concepts

Amsha

Grönvall

Saad-Sulonen

2023

The 11th International Conference on Communities and Technologies (C&T)

Self Cite

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Uncovering the Complexity of Care Networks – Towards a Taxonomy of Collaboration Complexity in Homecare

Renyi

Gaugisch

Hunck

et al. 2022

Comput Supported Coop Work

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In homecare, networks are formed by professional, semiprofessional, and informal actors, who collaborate to care for people in need. Modern information and communication technology (ICT) might play an important role to enhance cooperation in homecare networks. Through infrastructuring work, the authors seek to build a comprehensive understanding of the types of collaboration complexity in homecare networks to determine if, when and which technologies are most suitable. This paper examines how homecare networks can be classified according to collaboration complexity. A four-stage research design was followed to develop a taxonomy for homecare collaboration. The taxonomy was applied to 21 care networks, and five types of homecare networks were identified. The taxonomy considers network, tasks, and communication particularities across 13 dimensions, each of which includes three characteristics. Three clusters were identified as more likely than the others to benefit from increased technology use. The taxonomy and archetypes highlight which homecare network types could benefit from increased technology use. Additionally, the taxonomy allows for an iterative re-evaluation of networks to initiate measures for improvement.

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Collectives and Their Artifact Ecologies

Korsgaard

Lyle²,

Saad-Sulonen

et al. 2022

Proc. ACM Hum.-Comput. Interact.

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Computing today happens across multiple devices, applications, users, organizational units, and in the rest of the world outside. Groups and communities come together for different reasons and operate within contexts that may differ from dominant modes of production and consumption. With a foundation in activity theoretical HCI, we develop the concept of collective artifact ecologies. This concept enables us to identify struggles of collective use of computational devices today, delimiting collective artifact ecologies in order to study and explain how they develop and overlap. Through an analysis of three empirical cases, we illustrate the notion of collectives and how they face challenges in establishing, maintaining and negotiating their artifact ecologies. This paper, therefore, contributes a theoretical foundation for analyzing groups and communities as collectives, with a particular emphasis on the multiple tools and artifacts they use. To serve as a starting point for further engagement with these concepts, we provide guiding questions to support the understanding of collective artifact ecologies.

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Computer-Supported Knotworking

Cited by 4 publications

References 44 publications

Emergent Collaborations Outside of Organizational Frameworks: Exploring Relevant Concepts

Emergent Collaborations Outside of Organizational Frameworks: Exploring Relevant Concepts

Uncovering the Complexity of Care Networks – Towards a Taxonomy of Collaboration Complexity in Homecare

Collectives and Their Artifact Ecologies

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