In this project, we conducted a quasi‐experimental study to demonstrate the effects of “answerer's profession (IV1)” and “factual arguments in the answer (IV2) on the “user's promotion for healthcare answers (DV)”. The data was collected from Quora based on a question about childhood vaccination. Findings suggest that the number of upvotes given to answers by healthcare professional versus those provided by lay users depends upon whether their answers contain factual arguments or not, F(1, 96) = 5.229, p < .05. Generally, answers provided by healthcare professionals received higher upvotes than those provided by answerers who are not healthcare professionals. Also, when there were factual arguments in the answers, they received more upvotes than answers without them.