Encyclopedia of Tourism 2014
DOI: 10.1007/978-3-319-01669-6_510-1
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Computer Reservation System, tourism

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“…al., 2011). One of the tools is the emergence of online booking systems such as the Customer Reservation System (CRS) (Naqvi & Jia, 2014) and the Global Distribution System (GDS) (Gholami et al, 2017), as shown in Figure 2. This scheme aims to facilitate the business and reduce the perceived disadvantages during the process.…”
Section: Business Process Models Of Tourist Agencymentioning
confidence: 99%
“…al., 2011). One of the tools is the emergence of online booking systems such as the Customer Reservation System (CRS) (Naqvi & Jia, 2014) and the Global Distribution System (GDS) (Gholami et al, 2017), as shown in Figure 2. This scheme aims to facilitate the business and reduce the perceived disadvantages during the process.…”
Section: Business Process Models Of Tourist Agencymentioning
confidence: 99%