principles using a number of selected quality initiatives and practices 4,5 . The involvement of a quality system in steel-making infrastructures is formal, but not everywhere. The paper 6 shows that ISO 9001 is the world's most popular QMS, certifying over 1 million different companies; moreover, Europe and the Far East make up nearly 90% of all ISO 9001 certificate amounts. These are mainly infrastructure and manufacturing companies whose adherence to QMS principles contributes to global competition. There are positive experiences of TQM implementation in the industrial sectors of developed 7 and developing countries 8 . Special expert evaluations and questionnaires were developed to identify components (factors) affecting the efficiency and sustainability of enterprises. The study 9 proposes a model confirming that the TQM practices have a positive relation with sustainability and organisational performance and showed that leadership, continuous improvement, customer satisfaction, training and education, and customer relations have the greatest influence on organisational effectiveness. To develop the TQM strategy, the authors 10 suggest using a qualitative research technique to collect secondary data from empirical studies and literature reviews. This work 11 is presented as the implementation guide for QMS and follows the four pillars of ISO 9001: quality management principles, process approach, risk-based thinking, and Plan-Do-Check-Act (PDCA, or Deming) cycle.