Computer Management in a Substance Abuse Resource Center

Abstract

This paper describes the use of computers to manage the Connecticut Clearinghouse, a resource center on alcohol and other drugs. Software packages were used to manage information on resources; lo develop a database for monitoring client activities; to create a mailing list; and to publish a newsletter.The paper addresses the selection process, equipment requirements and technical support for computer software. It focuses on introducing computer technology to a small staff, including staff resistance and techniques to overcome barriers to implementation.Discussion centers on the role f6r supervisors m providing support and making training available to staff to facilitate computerization.