Computer Games and Technical Communication

deWinter, Jennifer; Moeller, Ryan M.

doi:10.4324/9781315573243

Cited by 15 publications

(4 citation statements)

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“…Here, basic information on engagement (Khaslavksy & Shedroff, 1999) provides awareness of mechanisms through which engagement is built. In addition, research across domains of communication, such as comics (e.g., Yu, 2020) and video games (DeWinter & Moeller, 2016), provides lessons about how communication in these different media formats may employ techniques of audience engagement that can be adapted to the needs of ContentOps.…”

Section: Experience Design and Audience Analysismentioning

confidence: 99%

Content Operations from Start to Scale: Perspectives from Industry Experts

2024

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This edited collection was conceived in the spring of 2019 as the fourth edition of Technical Writing 101, a book that was originally published in three editions by Scriptorium and written by Alan Pringle and Sarah O'Keefe. Since those initial days of this project, Sarah has remained a key player despite the COVID-19 pandemic and many changes to the book's structure and content. Sarah and many of the current and former staff members at Scriptorium deserve credit for significant work behind this volume. Above all, the contributors who generously wrote chapters for an open-access publication deserve recognition for responding to my pitch of "this book won't make you rich, but it will help explain the concept of Content Operations in industry and academia. " Patrick Bosek was a very important force and moved the project forward. Rahel Bailie is a kind and knowledgeable colleague who became an excellent coauthor and gave me more than one content master class during our many Zoom meetings.

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Section: Experience Design and Audience Analysismentioning

confidence: 99%

Content Operations from Start to Scale: Perspectives from Industry Experts

2024

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“…Visual, auditory, tactile, and kinaesthetic are the four main learning methods (Deng & Yu, 2014). It was evident that most extant studies had been focussed on discussing the technical aspects of game-based teaching and had further illustrated the importance of adapting to new or up to date technology, especially when teaching by means of gamified elements (Aldecoa & Okada, 2015;Arango-López, Collazos, & Velas, 2018;Breyer, 2019;DeWinter & Moeller, 2016;Faustmann, Kirchner, Lemke, & Monett, 2019;Krevskiy et al, 2016;Morschheuser, Hamari, & Koivisto, 2017;Nguyen, Melcer, Canossa, Isbister, & El-Nasr, 2018;Souza & Marques, 2020;Sukenasa, Shih, & Surjono, 2020;Urías, Chust, & Carrasco, 2016;Yasin, Liu, Li, Wang, & Zowghi, 2018;Ye, Feng, Yang, Yang, & Yang, 2019).…”

Section: Cluster Identificationmentioning

confidence: 99%

Gamification and e-learning for young learners: A systematic literature review, bibliometric analysis, and future research agenda

Behl

Jayawardena

Pereira

et al. 2022

Technological Forecasting and Social Change

127

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“…Others have studied how users can be influenced by document design, content structure, colors, and fonts (Hyndman, 2016; Redish, Chisnell, Laskowski, & Lowry, 2010). Furthermore, others have explored how gamified practices help us study digital contexts where human behavior is altered by interactive elements (cf., Christensen, Cootey, & Moeller, 2007; DeWinter & Moeller, 2016; Frith, 2013; Karabinus & Atherton, 2018). Although these shed light on how human behavior can be influenced, they do not specifically address how human behavior is influenced through cognitive biases that can motivate and engage the user.…”

Section: Introductionmentioning

confidence: 99%

Creating Content That Influences People: Considering User Experience and Behavioral Design in Technical Communication

Verhulsdonck

Shalamova

2019

Journal of Technical Writing and Communication

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As people today use information products in contexts with distractions, we need to design for people’s attention. User experience design routinely relies on behavioral design to engage distracted users and nudge them toward specific behavior. Although practiced in user experience design, behavioral design is less known in technical communication. In this article, we use the CHOICES (Context, Habits, Other people, Incentives, Congruence, Emotions, and Salience) framework developed by McKinsey’s Behavioral Lab to introduce students to learn about behavioral design principles that make use of cognitive biases to influence people. We maintain that behavioral design is useful for technical communicators because they create digital assets that are part of the user experience.

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Computer Games and Technical Communication

Cited by 15 publications

References 0 publications

Content Operations from Start to Scale: Perspectives from Industry Experts

Content Operations from Start to Scale: Perspectives from Industry Experts

Gamification and e-learning for young learners: A systematic literature review, bibliometric analysis, and future research agenda

Creating Content That Influences People: Considering User Experience and Behavioral Design in Technical Communication

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