“…Formal document exchange programs and other interlibrary services have been developed during the past few decades and have been reported, analyzed and argued in many papers such as Grazier (1958), Robinson (1980) and Williams (1998). Meanwhile, information and communication technologies have influenced the methods of interlibrary services as indicated in Kilgour (1973) and Kopp (1998). Modern document supply systems rely on search engines, federated search tools, customizable interface for end users and Web 2.0 interactive technologies (Schopfel and Gillet, 2007).…”