Comprehensive Psychological Analysis of The Features of Emotional Burnout Among IT Specialists: The Ukrainian Labor Market

Abstract

The article includes an analysis of the symptoms (occurred at the stages of formation) of emotional burnout of IT workers in the labor market of Ukraine in accordance with experience in the profession, type of programming - BackEnd, FrontEnd and kind of work organization involving absence and presence of communication with the client within the project. The use of the method of Victor Boyko determined the symptoms of emotional burnout. The study involved 75 programmers, divided into three groups based on the duration of professional experience including up to 5 and 10 years, and more than 10 years. The study revealed the opposite trend between work experience and the main symptoms of emotional burnout occurring at the already formed stage and the phases of “resistance” and “exhaustion” marked by the decrease in the percentage of formed symptoms and increase in the percentage of symptoms at the stage of formation. The FrontEnd group demonstrated the most pronounced symptoms of emotional burnout as a manifestation of the simplification of emotional emphasis in the profession. The BackEnd showed the symptoms of emotional burnout as a manifestation of the simplification of professional responsibilities. The severity of symptoms of psychosomatic and psych vegetative disorders and self-dissatisfaction occurred in the FrontEnd group at the stage of symptoms formation of emotional burnout. The research did not show the already formed symptoms in this group. The project revealed a higher percentage of symptoms of emotional burnout in the phases of "resistance «and "exhaustion" in the group having no communication with the client, than in the group with communication with the client.

Psycho-Emotional State of Ukrainian Soldiers Before Going to the Frontline

“…This fact may be evidence of the symptoms of depression or stress, which has already been found in studies by Loganovsky et al (2017) and Yanchuk et al (2020). A likely cause of neuropsychic instability may also be the context of the situation, which requires conflict interaction with the adversary, and, accordingly, can lead to burnout and fatigue, as indicated in the study by Rybinska et al (2022). It is also possible to note that the Ukrainian military show signs of hysteria, psychasthenia, psychopathy, and paranoia, which may be explained by the need to participate in hostilities and the expectation of stress (Prykhodko et al, 2020).…”

“…Presumably, this reaction can also be considered as one of the features of the psycho-emotional state of Ukrainian service members, given the nature of their activities. Rybinska et al (2022), in their article, provide a good understanding of the causes of burnout. The authors of the study analyze the degree of emotional burnout of IT industry specialists, who are divided into a group that works with clients (FrontEnd) and a group that does not contact them.…”

Проблема Профессионального Выгорания Специалистов В Сфере Информационных Технологий: Теоретический Обзор

“…Есть исследования ИТ-специалистов, в которых используется подход «эмоционального выгорания». В исследовании Ю. Рыбинска с коллегами были определены симптомы эмоционального выгорания среди ИТ-специалистов по методике В. В. Бойко (Rybinska et al, 2022). Исследование выявило тенденцию к отрицательной связи между опытом работы и выраженностью основных симптомов эмоционального выгорания на сформированной стадии резистентности и фазами «сопротивления» и «истощения».…”

“…Исследователями установлено усугубление психосоматических, психических, вегетативных расстройств и неудовлетворённости собой в группе фронтенда на стадии формирования симптомов эмоционального выгорания. Исследователи обнаружили более высокий процент симптомов эмоционального выгорания в фазах «сопротивления» и «истощения» в группе специалистов, не имеющей связей с клиентом, по сравнению с ИТ-специалистами, имеющими общение с клиентами (Rybinska et al, 2022).…”