when interacting with a search system augmented with a thesaurus. A basic search scenario illustrates this process through the model. Graphical and textual depictions of the model are complemented by a concise matrix representation for evaluation purposes. Potential problems at different stages of the search process are discussed, together with possibilities for system developers. The aim is to set out a framework of processes, decisions, and risks involved in thesaurus-based search, within which system developers can consider potential avenues for support.