2023
DOI: 10.3390/technologies11010009
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Complexity of Smart Home Setups: A Qualitative User Study on Smart Home Assistance and Implications on Technical Requirements

Abstract: Setup and management of smart home systems is a complex task, and thus challenging for technically inexperienced users. We conducted a qualitative user study to evaluate whether an assistance system could empower users to make better and informed decisions regarding the selection of devices, their interoperability, the resulting set of features and their price. A group of 20 participants used our assistance app on a smartphone to configure a smart home while optimizing for features, interoperability, and the p… Show more

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