Complexity in decision making: Determining university library opening hours

Abstract

Making decisions on academic library opening hours is complex with many pressures on managers. This research surveys senior academic library managers from the UK, using a questionnaire to reveal views on library opening hours, the decision making process, and the pressures which influenced their decisions. A variety of factors were found, in particular satisfying undergraduate demands. The research also revealed the sources of information important in making decisions on opening hours and the influence of 'political' issues in the decision making process.Some institutions remove complexity by utilising 24/7 opening, though this is not an option for many. KeywordsAcademic libraries, library opening hours, 24 hour opening, library decision making.

A Thematic Analysis of the Reported Effect Anxiety Has on University Students

“…This results in students experiencing further emotional problems and issues with social adjustment. Ravenwood et al (2015) report that during the exam period, libraries within some universities open for 24 hours a day, to allow students to have a quiet environment to study (Ravenwood et al, 2019). However, Coldwell (2013) questions whether 24-hour libraries cause students to create an unhealthy work ethic.…”

“…The World Health Organization (WHO, 2014, p. 12) defines mental health as “a state of well-being in which every individual realises his or her potential, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to her or his community”. There is a significant amount of young adults at uniersity in the UK (Ravenwood et al, 2019). The HESA (2019) reported that, in 2017 to 2018, there were 2,343,095 undergraduate and postgraduate students in UK higher education.…”