We develop a mathematically rigorous theory for the quantum transfer processes in degenerate donor–acceptor dimers in contact with a thermal environment. We explicitly calculate the transfer rates and the acceptor population efficiency. The latter depends critically on the initial donor state. We show that quantum coherence in the initial state enhances the transfer process. If the electron is initially shared coherently by the donor levels, then the efficiency can reach values close to 100%, while an incoherent initial donor state will significantly suppress the efficiency. The results are useful for a better understanding of the quantum electron transport in many chemical, solid state, and biological systems with complex degenerate and quasi-degenerate energy landscapes.