Abstract:Complaint commonly appears in daily life interaction (Sukyadi, 2011). People do not only provide words when they speak up but also deliver an action. The way how they complain is sometimes different. Hence, the study described in this article aimed to investigate the types of complaining strategies produced by the EFL learners of the English Study Program at Universitas Riau. The research was conducted in Pekanbaru. Research design used was a descriptive qualitative study accompanied by descriptive statistics.… Show more
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