Competition in the Business Services Sector: Implications for the Competitiveness of the European Economy

Roberts, Joanne

doi:10.1080/1024529032000146704

Cited by 8 publications

(5 citation statements)

References 21 publications

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“…Another factor refers to the intensity of competition [40,41]. Tether [18] and Freel [42] claim that innovation strategies of KIBS are much related to competitive circumstances, which represent more relevant objectives than industry classification or other characteristics.…”

Section: Market Determinants Influencing Innovation Propensity Of Kibs Firmsmentioning

confidence: 99%

Influence of Determinants on Innovations in Small KIBS Firms in the Czech Republic before COVID-19

Bumberová

Milichovský

2020

Sustainability

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There is still a lack of empirical evidence prevalent about innovation in knowledge-intensive business services (KIBS), and more particular, about determinants of innovations in small firms to sustain their future development. Studies in this area suggest that different determinants will affect different forms of innovation outputs of KIBS. This paper investigates the direction and the significance of these influences on propensity to innovate. The empirical evidence is based on quantitative and firm-level data gathered through an email questionnaire, which yielded 128 qualified responses from small KIBS in the Czech Republic. The analysis is based on binary logistic regression to identify the effects of determinants on the propensity to innovate. In addition to the consistent results produced by studies in this area, we found reverse relationships between innovation and selected determinants. Negatively evolving knowledge (especially lack of qualified employees) and market determinants (lack of information about the market), positively stimulated small KIBS towards the propensity to introduce organizational innovations (structural and human resources practices), followed by increasing intensity of competition positively related to introducing a new service to the firm (especially t-KIBS) and insufficient availability of business partners increasing the marketing efforts. It’s evident that some negatively evolving determinants perform as incentives or driving forces to specific types of innovations. The results of this study could also be useful for owners and managers in KIBS firms engaging in innovation activities and government support, or incentivize the propensity to innovate.

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Section: Market Determinants Influencing Innovation Propensity Of Kibs Firmsmentioning

confidence: 99%

Influence of Determinants on Innovations in Small KIBS Firms in the Czech Republic before COVID-19

Bumberová

Milichovský

2020

Sustainability

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“…KIBS firms have also been very innovative because of high average innovation intensity (Kam & Singh, 2004). Some also argue that improving competition conditions for the business services firms may have positive impact on the global position of the European economy (Roberts, 2003).…”

Section: Contemporary Forces Shaping Business Services Offshoringmentioning

confidence: 99%

Offshoring of white-collar services

Klimek¹

2020

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Business perspective on offshoring of white-collar jobs 44 4.1 Motives of offshoring of advanced business services 44 4.2 Modes of delivery of advanced business services 47 4.3 Shared services centres 51 4.4 Business process outsourcing 55 4.5 Information technology outsourcing 57 4.6 Research and development units 58 4.7 Managing advanced business services units 59 5 New trends in advanced business services 62 5.1 Global business centres 62 5.2 Automation and machine learning in business services 64 5.3 Transformation of business services and their execution 69 5.4 Cybersecurity and data protection 72 157 References 161 List of figures 177 List of tables 179 Index 181 X Contents Open Access.

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“…Business services -especially knowledge-intensive -play a recognised role in the economic processes within the economy. They are associated with regional development and innovation [Miles et al, 1995] as well as with the competetiveness of companies and economies [Roberts, 2003]. KIBS create knowledge and facilitate its dissemination among various paricipants of the economic process [Andersen et al, 2000].…”

Section: Theoretical Background On Abs and The Global Economymentioning

confidence: 99%

Advanced business services in the global economy and the Visegrád Group economies

Klimek¹

2018

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Advanced business services in the global economy and the Visegrád Group economies The paper aims to present recent trends in global trade and investment in advanced business services (ABS). Special attention is given to the position of Visegrád countries in international movements of services and associated activities. The research method applied in the study is the statistical analysis of aggregate data on trade and foreign direct investment (FDI). The data were extracted from the World Trade Organization (WTO) and the Organisation for Economic Cooperation and Development (OECD) databases. The main finding is that services are still less traded than merchandise. Still, knowledge-intensive services are gaining importance as their share in trade of services reaches 15%. As a result of the study, major problems with data regarding services were identified. The results confirm the global importance of the services based on knowledge. This is significant, as ABS create a narrow group of specialized services. Importantly, ABS are quite inclusive and many emerging economies become global providers of such services.

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Competition in the Business Services Sector: Implications for the Competitiveness of the European Economy

Cited by 8 publications

References 21 publications

Influence of Determinants on Innovations in Small KIBS Firms in the Czech Republic before COVID-19

Influence of Determinants on Innovations in Small KIBS Firms in the Czech Republic before COVID-19

Offshoring of white-collar services

Advanced business services in the global economy and the Visegrád Group economies

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