2012
DOI: 10.1016/j.geb.2012.06.010
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Competition fosters trust

Abstract: We study the effects of reputation and competition in a stylized market for experience goods. If interaction is anonymous, such markets perform poorly: sellers are not trustworthy, and buyers do not trust sellers. If sellers are identifiable and can, hence, build a reputation, efficiency quadruples but is still at only a third of the first best. Adding more information by granting buyers access to all sellers' complete history has, somewhat surprisingly, no effect. On the other hand, we find that competition, … Show more

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Cited by 123 publications
(82 citation statements)
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“…Charness and Dufwenberg (2006) and Ellingsen et al (2010) provide evidence of simple guilt in trust games while Charness and Dufwenberg (2011) test guilt-from-blame. 23 In repeated trust games that allow for reputation building, Huck et al (2012) find that competition among trustees significantly improves trust and trustworthiness and, hence, efficiency. In contrast, Fehr et al (1998) and Brandts and Charness (2004) find that competition does not significantly alter behavior in repeated gift-exchange games.…”
Section: Related Experiments and Behavioral Explanationsmentioning
confidence: 99%
“…Charness and Dufwenberg (2006) and Ellingsen et al (2010) provide evidence of simple guilt in trust games while Charness and Dufwenberg (2011) test guilt-from-blame. 23 In repeated trust games that allow for reputation building, Huck et al (2012) find that competition among trustees significantly improves trust and trustworthiness and, hence, efficiency. In contrast, Fehr et al (1998) and Brandts and Charness (2004) find that competition does not significantly alter behavior in repeated gift-exchange games.…”
Section: Related Experiments and Behavioral Explanationsmentioning
confidence: 99%
“…We study competition in the guise of patients being able to freely choose among physicians. 4 This type of competition has been shown to be rather effective in markets for experience goods (Huck et al 2012). Competition has bite in such markets because reputational incentives are strong and can discipline sellers to provide good quality.…”
Section: Introductionmentioning
confidence: 99%
“…Huck et al (2012Huck et al ( , 2016 and Bolton et al (2008) study free choice of seller in a market for experience goods, Dulleck et al (2011) and Mimra et al (2013) in a market for credence goods (in their setting, competition is based both on reputation and prices). The main finding of these studies is that competition with fixed prices decreases opportunistic seller behavior whereas price competition pushes prices down but increases opportunism at the same time.…”
mentioning
confidence: 99%
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“…Furthermore, the variances of social network structure will make information asymmetric more widespread in multi-nodes trust game than in dyad trust game [9] and may affect trust behaviour [10,11]. From this perspective, Bauernschuster et al [12] carried out a trust game with two trustors and one trustee, and artificially induced a partnership between the only trustee and one of the two trustors.…”
Section: Introductionmentioning
confidence: 99%