Abstract:Contributing to research on industrial revolution 4.0 era , this study investigates e-commerce practices carried out by tourist travel businesses in relation to the preparation of human resources in the tourism education sector. Key informant managers in two cities, Bali and Yogyakarta were interviewed to explore their adopted employee training and development models. The resulting data, triangulated by informal observation and document study, were analyzed using a theoretical framework that emphasizes seven i… Show more
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