Compassion at Work

Anstiss, Tim

doi:10.1002/9781118977620.ch13

Cited by 6 publications

(4 citation statements)

References 92 publications

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“…Compassion, a congenial virtue which sustains organisations because it aids individual and collective well-being (Stansbury and Sonenshein, 2012), involves noticing, feeling and responding to suffering (Kanov et al , 2004). As work organisations are increasingly recognised as sites of pain, compassion has emerged as a means by which organisations can operate as caregiving systems and sources of social support, healing and health (Anstiss, 2017; Greenleaf, 1997; Way and Tracy, 2012). Simpson et al (2020) have recently suggested that enhancing organisational compassion capabilities can be a positive compliment to traditional preventive and reactive means of addressing workplace bullying, based on theoretical conjecture that links bullying as a form of suffering and pain and compassion as a means towards support and healing.…”

Section: Theoretical Framework and Hypotheses Developmentmentioning

confidence: 99%

Caring for those in your charge: the role of servant leadership and compassion in managing bullying in the workplace

Ahmad

Islam

D’Cruz

et al. 2022

IJCMA

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Purpose Adapting a positive business ethics framework, the purpose of this paper is to offer a new perspective to manage bullying at work. Specifically, this paper reports an empirical study which examines how the good work of servant leadership may lower employees’ exposure to workplace bullying, with compassion as a mediator and social cynicism beliefs (SCBs) as a moderator. Design/methodology/approach Survey data were gathered from 337 essential health professionals working in various public and private health-care organisations in Pakistan. Structural equation modelling was used to test the research model. Findings This study found that perceived servant leadership helps in lessening employee exposure to workplace bullying by strengthening their compassion. However, SCBs moderate the mediating role of compassion in employees’ perceptions of the servant leadership–bullying relationship. Research limitations/implications This study has implications in developing models of leadership to build employees’ empathetic resources to combat workplace bullying. The authors found that servant leadership and workplace compassion, embodying positive, ethical and sustainable attributes, play a crucial role in managing bullying at work by promoting relational dignity. Originality/value To the best of the authors’ knowledge, this is the first study that examines the relationships between employee perceptions of servant leadership, workplace bullying and employee compassion while considering SCBs as a boundary condition.

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Section: Theoretical Framework and Hypotheses Developmentmentioning

confidence: 99%

Caring for those in your charge: the role of servant leadership and compassion in managing bullying in the workplace

Ahmad

Islam

D’Cruz

et al. 2022

IJCMA

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“…Compassionate behaviors are expressed through four dimensions [ 76 ]: (1) attending to the other’s suffering; (2) understanding what is causing the other’s distress, possibly by confronting and sharing experiences with him or her; (3) empathizing with the other’s suffering and helping her or him to elaborate on the feelings, the thoughts and the contextual conditions that contributed to the onset of such suffering; and (4) helping others by appropriate, skilled, and thoughtful actions with the intent of reducing the suffering or, at least, providing others with coping strategies. Differently from empathy, compassion implies a motivational dimension related to the urge to help others, or at least do something to their advantage in a suffering condition other than merely tuning in with their emotions [ 77 ]. Furthermore, the focus on the ability to choose helpful actions that are valuable and pertinent in the context allows compassionate employees to support their colleagues or followers while keeping in mind work tasks and objectives [ 37 ].…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Buffering the Effects of Burnout on Healthcare Professionals’ Health—The Mediating Role of Compassionate Relationships at Work in the COVID Era

Buonomo

Santoro

Benevene

et al. 2022

IJERPH

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Managing the COVID-19 pandemic posed several challenges for healthcare professionals, which likely heightened their risk of burnout (Amanullah and Ramesh Shankar, 2020) and, consequently, their general physical and mental health. Although it may not be possible to address and eliminate the causes of burnout, current research informs healthcare organizations about protective strategies to reduce its detrimental consequences. The promotion of compassionate interactions among healthcare professionals may play such a role. Compassion within healthcare organizations positively affects individual performance and well-being. Building on these considerations and within the framework of the Conservation of Resources theory, this study explores the relationships among burnout dimensions, received compassion at work, and general health in 711 Italian healthcare professionals (68.5% female), aged between 21 and 73 years (Mage = 36.4, SD = 11.2). Analyses were conducted to investigate the association between burnout and general well-being (H1) and between burnout symptoms and perceived compassion at work (H2); and the mediational role of compassion in the relationship between burnout symptoms and general well-being. H1 and H2 were confirmed (r < 0.01 for both), and a SEM model showed the mediating role of compassion at work in the association between burnout symptoms and general well-being (RMSEA < 0.08, SRMR < 0.08, CFI and TLI > 0.90). Theoretical and practical implications of the findings are discussed in the paper.

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“…10)." Compassionate behaviors in the workplace help individuals work cooperatively and flourish (Anstiss, 2016;Elahi et al, 2019). It is argued that compassionate behaviors build strong relationships that are characterized by unalloyed loyalty and trust (Dutton et al, 2007).…”

Section: Compassionate Leadership and Trustmentioning

confidence: 99%

Addressing virtual work challenges through women’s innate compassionate managerial leadership behaviors: the case of Nigeria

Imhanrenialena,

Ebhotemhen,

Chukwu

et al. 2023

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Purpose This paper aims to explore how women’s compassionate leadership behaviors relate to physical isolation, trust building and turnover intention in virtual work environments in Nigeria. Design/methodology/approach The authors collected quantitative data through two-wave surveys from 428 respondents in virtual work environments across public and private organizations in Nigeria. The proposed hypotheses were tested using partial least squares structural equation modeling. Findings The outcomes from the test of hypotheses suggest that women’s compassionate managerial leadership behaviors negatively relate to physical isolation among virtual workers. Conversely, a positive link was found between women’s compassionate managerial leadership behaviors and trust building. Further, an inverse association was found between women’s compassionate managerial leadership behaviors and turnover intention among virtual workers. Practical implications Based on the findings, organizations may consider deploying more women managers to virtual work schedules to address trust, isolation and turnover intention challenges. Also, HR practitioners may consider training male managers in virtual work on how to restructure their relationships with subordinates to reflect compassionate attributes so that subordinates can feel safe sharing their worries with them for timely support. Policy-wise, relevant government agencies that are saddled with the responsibility of emancipating women from career-inhibiting patriarchal practices in Africa (i.e. confining women to the house) should encourage women to embrace the homeworking model, which holds great career potential for women. Originality/value As a response to the current calls for research on the suitable leadership style for virtual work environments, this study empirically demonstrates that women’s innate compassionate leadership behaviors significantly address physical isolation, trust and turnover intention challenges in virtual work settings. To the authors’ knowledge, this is the first study that explores the link between these variables. As such, this study substantially enriches the literature on gender in management.

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Compassion at Work

Cited by 6 publications

References 92 publications

Caring for those in your charge: the role of servant leadership and compassion in managing bullying in the workplace

Caring for those in your charge: the role of servant leadership and compassion in managing bullying in the workplace

Buffering the Effects of Burnout on Healthcare Professionals’ Health—The Mediating Role of Compassionate Relationships at Work in the COVID Era

Addressing virtual work challenges through women’s innate compassionate managerial leadership behaviors: the case of Nigeria

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