Comparison of Process Quality Characteristics Based on Change Request Data

Schackmann, Holger; Lichter, Horst

doi:10.1007/978-3-540-89403-2_12

Cited by 6 publications

(7 citation statements)

References 6 publications

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“…In order to validate these interpretations of the results of the quality model, they have to be compared to expert opinions on the considered projects. Based on the experience gained during the development of an EMF and GEF based toolset at our research group 5 , we can confirm the results for these projects. CRs filed for EMF had been quickly responded, and fixed timely.…”

Section: Evaluation Resultssupporting

confidence: 61%

“…It supports the specification of metrics in a declarative language. Thus metrics can be described precisely on a higher abstraction level, which simplifies the process of developing and validating metrics [5].…”

Section: Evaluation Approachmentioning

confidence: 99%

“…To ensure this, we applied a systematic stepwise validation approach [5]. It includes inspecting measurement results for sample CRs in order to find out whether the intended interpretation of a measurement value matches with the interpretation of the events happened during the lifecycle of the CR.…”

Section: Threats To Validitymentioning

confidence: 99%

“…We have developed a new approach that is based on defining an organizationspecific quality model representing a decomposition of the quality characteristics of interest, and their relations to metrics used as quality indicators [5]. Interpretation of the measurement values is guided by comparisons within a peer group of projects.…”

Section: Introductionmentioning

confidence: 99%

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Evaluating Process Quality Based on Change Request Data – An Empirical Study of the Eclipse Project

Schackmann

Schaefer

Lichter

2009

Software Process and Product Measurement

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Abstract. The information routinely collected in change request management systems contains valuable information for monitoring of the process quality. However this data is currently utilized in a very limited way. This paper presents an empirical study of the process quality in the product portfolio of the Eclipse project. It is based on a systematic approach for the evaluation of process quality characteristics using change request data. Results of the study offer insights into the development process of Eclipse. Moreover the study allows assessing applicability and limitations of the proposed approach for the evaluation of process quality.

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Section: Evaluation Resultssupporting

confidence: 61%

Section: Evaluation Approachmentioning

confidence: 99%

Section: Threats To Validitymentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Evaluating Process Quality Based on Change Request Data – An Empirical Study of the Eclipse Project

Schackmann

Schaefer

Lichter

2009

Software Process and Product Measurement

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“…Some explicit guidelines documented in the GNOME project are the Bug Writing Guidelines 2 , the Bug Triage Guide 3 , and the documentation of the status workflow in Bugzilla 4 . Thus the process involves the following roles and responsibilities:…”

Section: Introductionmentioning

confidence: 99%

Evaluating process quality in GNOME based on change request data

Schackmann

Lichter

2009

2009 6th IEEE International Working Conference on Mining Software Repositories

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The lifecycle of defects reports and enhancement requests collected in the Bugzilla database of the GNOME project provides valuable information on the evolution of the change request process and for the assessment of process quality in the GNOME sub projects. We present a quality model for the analysis of quality characteristics that is based on evaluating metrics on the Bugzilla database, and illustrate it with a comparative evaluation for 25 of the largest products within GNOME.

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