Comparison of Patient Safety and Quality of Care Indicators Between Pre and Post Accreditation Periods in King Abdulaziz University Hospital

Al-Awa, Bahjat; Jacquery, A.; Almazrooa, Adnan; Habıb, Hamid; Al-Noury, Khaled; El-Deek, Basem; Hati, Taghreed el; Devreux, Isabelle

doi:10.3923/rjmsci.2011.61.66

Cited by 28 publications

(16 citation statements)

References 3 publications

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“…Similarly, another study has focused on the comparison of the safety of patients and quality care between pre-and post-accreditation. However, this study was focusing on the nursing staff from 22 hospital units in Saudi Arabia, therefore it indicated that the results of all four types of information obtained by this study showed an overall highly significant positive attitude toward the application of the process of accreditation (Al Awa et al, 2011). Likewise, research was carried out to investigate the perception of accreditation by doctors and nurses in Jordanian private hospitals, and indicated that doctors' and nurses' attitudes toward hospital accreditation standards are positive (Diab, 2011).…”

Section: Hospital Accreditation (Ha)mentioning

confidence: 91%

International Medical Travelers’ Behavioral Intention: An Empirical Study in Iran

Shahijan

Rezaei²,

Preece

et al. 2015

Journal of Travel & Tourism Marketing

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A few studies have examined destination image (DI), hospital service quality (HSQ), hospital accreditation (HA), patient attitude (PA) on patient satisfaction (PS), revisit intention (RI) and word of mouth (WOM) in a tourism context. The purpose of this study is to examine the impact of medical travelers' behavioral intention in Iran. A total of 250 questionnaires were distributed with a response rate of 68%. Quantitative techniques were used to test the hypotheses within the structural equation modelling (SEM) using SmartPLS software. Our statistical results support the positive relationship between DI and PS, HSQ and PA, HSQ and RI, HSQ and WOM, HA and PA, PA and PS, PS and RI, and PS and WOM. However, the relationship between DI and PA, DI and RI, HA and PS, and HA and WOM were not supported. The research contribution, implication, and limitation are discussed.

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Section: Hospital Accreditation (Ha)mentioning

confidence: 91%

International Medical Travelers’ Behavioral Intention: An Empirical Study in Iran

Shahijan

Rezaei²,

Preece

et al. 2015

Journal of Travel & Tourism Marketing

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“…As seen in table 2, most of the studies reported that non-punitive response to error is the least positively ranked area irrespective of the type of the participants or the study sittings. The lowest mean score of the non-punitive response to error dimension was scored in Saudi Arabia, 18 Palestine 39 and Egypt 40 (16%, 17% and 19.5%, respectively). Studies that were conducted in primary care settings 41 42 did not show any variation in terms of positive scores on the organisational learning and continuous improvement dimension when compared with the studies carried out in hospital settings as well as on the dimension of teamwork within units.…”

Section: Strengths and Area Of Potential Improvementmentioning

confidence: 93%

“…17 More importantly, it was reported that accreditation programmes have helped in improving the perception on the quality of patient care and patient safety in Saudi hospitals. 18 Furthermore, a study was performed in hospitals in Egypt, Jordan, Kenya, Morocco, South Africa, Sudan, Tunisia and Yemen to assess the frequency and nature of adverse events to patients of these countries. The study found that of the 15 548 records that were reviewed, 8.2% showed at least 1 adverse event.…”

Section: Introductionmentioning

confidence: 99%

Status of patient safety culture in Arab countries: a systematic review

et al. 2017

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ObjectivesTo explore the status of patient safety culture in Arab countries based on the findings of the Hospital Survey on Patient Safety Culture (HSPSC).DesignSystematic review.MethodsWe performed electronic searches of the MEDLINE, EMBASE, CINAHL, ProQuest and PsychINFO, Google Scholar and PubMed databases, with manual searches of bibliographies of included articles and key journals. We included studies that were conducted in the Arab countries that were focused on patient safety culture. 2 reviewers independently verified that the studies met the inclusion criteria and critically assessed the quality of the studies.Results18 studies met our inclusion criteria. The review identified that non-punitive response to error is seen as a serious issue which needs to be improved. Healthcare professionals in the Arab countries tend to think that a ‘culture of blame’ still exists that prevents them from reporting incidents. We found an overall similarity between the reported composite score for dimension of teamwork within units in all of the reviewed studies. Teamwork within units was found to be better than teamwork across hospital units. All of the reviewed studies reported that organisational learning and continuous improvement was satisfactory as the average score of this dimension for all studies was 73.2%. Moreover, the review found that communication openness seems to be a concerning issue for healthcare professionals in the Arab countries.ConclusionsThere is a need to promote patient safety culture as a strategy for improving the patient safety in the Arab world. Improving patient safety culture should include all stakeholders, like policymakers, healthcare providers and those responsible for medical education. This review was limited only to English language publications. The varied settings in which the HSPSC was used may have influenced the areas of strengths and weaknesses as healthcare workers' perception of safety culture may differ.

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“…La educación especializada puede informar los criterios de calidad y, consecuentemente, el personal estará mejor capacitado para implementar nuevas estrategias de calidad en el cuidado de la salud, como la acreditación. En los servicios más calificados, los enfermeros pueden desarrollar programas innovadores centrados en nuevos conceptos de estructura, con el objetivo de lograr una mejor calidad a través de las mejores prácticas en el cuidado de la salud (15,16) .…”

Section: Discussionunclassified

Brazilian Nurses' Perspective on the Impact of Hospital Accreditation

Gabriel

Bogarin

Mikael

et al. 2017

eglobal

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El estudio tuvo como objetivo identificar el impacto de los programas de acreditación hospitalaria desde la perspectiva de las enfermeras. Este es un estudio cuantitativo, descriptivo, exploratorio, que tuvo lugar en hospital general privado acreditado con excelencia (Nivel III, el más alto) por la Organización Nacional de Acreditación. La recolección de datos se realizó mediante un cuestionario tipo Likert compuesto por siete escalas relacionadas con: la calidad de los resultados; El uso de los recursos humanos; la calidad de la planificación estratégica; Gestión de la Calidad; El uso de datos relacionados con la satisfacción del paciente; Participación del personal; Y los beneficios de la acreditación. Los resultados muestran que las enfermeras se dieron cuenta de las mejoras resultantes del proceso de acreditación en las siguientes áreas: planificación estratégica de la calidad; Gestión de la Calidad; Utilización de los datos relacionados con la satisfacción del paciente y la participación del personal con la calidad del hospital. Por el contrario, el proceso de acreditación no resultó en desarrollos en relación al tiempo dado a las enfermeras para preparar y probar mejoras de la calidad y también para el uso de los recursos humanos, especialmente en lo que se refiere a las recompensas y estrategias de reconocimiento. Llegamos a la conclusión de que las enfermeras tienen un papel clave en la consecución del proceso de acreditación y, por tanto, las recompensas y las estrategias de reconocimiento precisan ser mejor desarrolladas y puestas en práctica y las enfermeras necesitan tener tiempo suficiente para realizar actividades relacionadas con el proceso de acreditación.Palabras clave: Acreditación; Garantía de la Calidad de Atención de Salud; Enfermería.

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Comparison of Patient Safety and Quality of Care Indicators Between Pre and Post Accreditation Periods in King Abdulaziz University Hospital

Cited by 28 publications

References 3 publications

International Medical Travelers’ Behavioral Intention: An Empirical Study in Iran

International Medical Travelers’ Behavioral Intention: An Empirical Study in Iran

Status of patient safety culture in Arab countries: a systematic review

Brazilian Nurses' Perspective on the Impact of Hospital Accreditation

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