“…Some examples include feeling comfortable in receiving care virtually (e.g. due to privacy) (n = 8, 17%) [ 17 – 25 ], feeling safe against COVID-19 (n = 5, 11%) [ 18 , 21 , 26 – 29 ], communication with healthcare providers (n = 31, 66%) [17, [ 17 , 20 – 24 , 30 – 43 ], the convenience of virtual care and saving time (n = 24, 51%) (e.g. minimizing barriers such as transportation, traffic, cost of gas and parking, and associated anxiety) [ 20 – 23 , 26 , 28 – 33 , 35 , 37 – 39 , 43 – 55 ], access to care (n = 9, 19%) [ 19 , 22 , 24 , 28 , 35 , 38 , 43 – 45 , 51 , 56 , 57 ], patient engagement in care (n = 4, 9%) [ 36 , 37 , 44 ], comfort in the technology/telehealth system (n = 17, 36%) [ 27 , 28 , 35 , 51 ], and not experiencing wait time delays in seeing their healthcare providers (n = 8, 17%) [ 22 , 28 , 46 , 50 , 54 ].…”