Comparing Consumers' Recall of Prepurchase and Postpurchase Product Evaluation Experiences

Gardial, Sarah Fisher; Clemons, D. Scott; Woodruff, Robert B.; Schumann, David W.; Burns, Mary Jane

doi:10.1086/209369

Cited by 303 publications

(199 citation statements)

References 27 publications

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“…In general, the findings of these studies imply that evaluating an IT at the attribute level helps one identify the most critical attributes in relation to IT continuance. The marketing literature also indicates that consumers with previous experience of a product will more likely evaluate their experience of it at the attribute level rather than at an aggregate level (Gardial et al, 1994). Thus, the decomposed approach is particularly meaningful in the post-adoption stage IT use.…”

Section: Decomposing Expectation Confirmation Theorymentioning

confidence: 99%

Towards a Decomposed Expectation-Confirmation Model of IT Continuance: The Role of Usability

Islam¹,

Mäntymäki²,

Bhattacherjee³

2017

CAIS

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Abstract:We propose a decomposed expectation confirmation model of IT continuance by 1) decomposing user expectation and confirmation into two dimensions of usefulness and usability, 2) conceptualizing the role of usability in IT continuance research, and 3) exploring changes in user perceptions of usability and usefulness over time and their impacts on user satisfaction and continuance intention. We tested the proposed research model using longitudinal data that we collected in two points in time six months apart from 125 users of the LinkedIn professional social networking site (pSNS). The results show that 1) perceived usability, usability confirmation, perceived usefulness, and usefulness confirmation determined user satisfaction with pSNS and 2) perceived usability along with satisfaction predicted continuance intention, whereas perceived usefulness had no effect. This study contributes IT continuance research by 1) proposing and empirically validating a decomposed model of IT continuance and 2) by bringing in usability as a core construct of interest for IT continuance research.

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Section: Decomposing Expectation Confirmation Theorymentioning

confidence: 99%

Towards a Decomposed Expectation-Confirmation Model of IT Continuance: The Role of Usability

Islam¹,

Mäntymäki²,

Bhattacherjee³

2017

CAIS

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“…PONOVNA UPOTREBA PROIZVODA NA PRIMERU IHTM TRANSMITERA Vrednost proizvoda za potrošača je ukupna procena proizvoda zasnovana na percepciji onoga što je primljeno i onoga šta je dato [18]. Takođe, potrošači mogu različito da tumače osobine i karakteristike proizvoda prilikom kupovine u odnosu kada se proizvod koristi [19]. Dakle, neophodno je da se racionalizuje dizajn proizvoda, tj.…”

Section: Slika 1 -Zatvorena Petlja Protoka Materijala U Održivomunclassified

The importance of modular product design in the sustainable development of enterprises

Vorkapic¹,

Poljak²,

Ćoćkalo³

et al. 2017

Tehnika

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UVODKupac dobija ulogu glavnog pokretača bitnih aktivnosti u održivom razvoju preduzeća. Promenom pravila ponašanja u poslovnom okruženju nameće se i potreba za novom poslovnom filozofijom.Hauschild i dr.[1] i Hart [2] ukazuju da u održi-vom razvoju preduzeća treba obratiti posebnu pažnju na organizaciju procesa proizvodnje kroz: smanjenje potrošnje energije i resursa, smanjenje emisije štetnih gasova, smanjenje upotrebe toksičnih materijala; upotrebu materijala dobrih karakteristika i kvaliteta, kao i mogućnost nadogradnje, popravke i reciklaže proizvoda.Takođe, danas je u upotrebi koncept "čistije proizvodnje". Koncept podrazumeva novi pristup proizvodnje bez ugrožavanja ljudskih života ili eko sistema. Čistija proizvodnja, predstavlja niz preventivnih postupaka u proizvodnji kako bi se smanjio nastanak otpada ili ograničila neefikasna upotrebe energije, vode i drugih resursa.Adresa autora: Miloš Vorkapić, Univerzitet u Beogradu, Institut za hemiju, tehnologiju i metalurgiju,

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“…Diantaranya yang terpenting adalah sorotan terhadap dimensionalitas perilaku tersebut secara individual, meliputi faktor-faktor kognitif, afektif, dan konatif (Oliver, 1980(Oliver, , 1993(Oliver, , 1999(Oliver, , 2004Liljander dan Strandvic, 1997;Soderlund dan Vilgon, 1999;McQuity et al, 2005;Athanassopoulos et al, 2000;Varki dan Colgate, 2001;Juarrero dan Adams, 2001;Rust et al, 2004;Gardial et al, 1994;Flint et al, 2002;Bettman, 1999;Sen, 1998;Vigneron dan Johnson, 1999).…”

Section: Studi-studi Perilaku Pelangganunclassified

Pengaruh Kinerja Produk, Pelayanan Dan Sumberdaya Manusia Terhadap Niat Pembelian Ulang Melalui Citra Perusahaan Dan Kepuasan Pelanggan Pt Asuransi Jiwasraya

Ratih

2017

EKUITAS

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Comparing Consumers' Recall of Prepurchase and Postpurchase Product Evaluation Experiences

Cited by 303 publications

References 27 publications

Towards a Decomposed Expectation-Confirmation Model of IT Continuance: The Role of Usability

Towards a Decomposed Expectation-Confirmation Model of IT Continuance: The Role of Usability

The importance of modular product design in the sustainable development of enterprises

Pengaruh Kinerja Produk, Pelayanan Dan Sumberdaya Manusia Terhadap Niat Pembelian Ulang Melalui Citra Perusahaan Dan Kepuasan Pelanggan Pt Asuransi Jiwasraya

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