“…At the same time, assessing hospital efficiency is one of the key drivers in developing the best strategies and policies to ensure continuous improvement (e.g. Kim and Kim, 2019; Kohl et al , 2019; Plasschaert, 2018; Sahin and Ilgun, 2019; Arsad et al , 2011; Fiallos et al , 2017; Jia and Yuan, 2017; Valdmanis et al , 2017; Sun et al , 2016; Tuskan and Stojanovic, 2016; Nakata et al , 2016; Wang et al , 2016; Fixler et al , 2014; Mousa, 2015; Chatfield, 2014; De Souza et al , 2014; Yu et al , 2014; Saeed et al , 2013).…”