CHI '99 Extended Abstracts on Human Factors in Computing Systems - CHI '99 1999
DOI: 10.1145/632716.632768
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Comparative evaluation of usability tests

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Cited by 39 publications
(11 citation statements)
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“…Nielsen (1994) suggested using several evaluation methods in combination, appealing to incremental findings regarding various usability issues and cross-checking of the evaluation results. Two Comparative User Testing studies CUE-1 and CUE-2 (Molich et al, 1999) confirmed his suggestion and demonstrated the lack of consistency and systematic approach for usability evaluations. Those studies showed that usability findings performed for the same project could vary dramatically, depending on usability assessment team knowledge and the methods that usability experts chose for the evaluation.…”
Section: Usability Evaluation Methods (Uems)mentioning
confidence: 84%
“…Nielsen (1994) suggested using several evaluation methods in combination, appealing to incremental findings regarding various usability issues and cross-checking of the evaluation results. Two Comparative User Testing studies CUE-1 and CUE-2 (Molich et al, 1999) confirmed his suggestion and demonstrated the lack of consistency and systematic approach for usability evaluations. Those studies showed that usability findings performed for the same project could vary dramatically, depending on usability assessment team knowledge and the methods that usability experts chose for the evaluation.…”
Section: Usability Evaluation Methods (Uems)mentioning
confidence: 84%
“…Molich et al [34] [35] evaluated the same website of nine organizations to measure the consistency in usability testing. As a result, 310 total problems were reported and 232 of them were unique.…”
Section: Usability Of Mobile-phoneinterfacementioning
confidence: 99%
“…Unfortunately, in many cases the usability evaluation techniques are performed manually, and due to budget and schedule concerns sometimes they are neglected or poorly defined. Moreover, different techniques highlight different issues and it is also possible that the same technique produces notable variability in results when applied to different evaluation studies for the same system [78,83]. Automating evaluation approaches and techniques, and applying these throughout the development process, provides several benefits, e.g.…”
Section: Automating Usability Evaluationmentioning
confidence: 99%